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Haychica said:
AND we have to verify the NAMES...
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Where does it say that you have to verify names ? If you deliver mail to 12 main st and all the letters have 12 main st on it, you are delivering mail correctly. However, you will get grief from some ppl for obvious reasons.
 
I didnt say that, however, with subs being constantly thrown on different routes you cannot expect them to bother with utf's etc... With mgt harping on RCA's to get out and deliver, its not going to happen, plus of course the mountain of packages of varying sizes, it is making matters worse.
 
Lady Carrier said:
Actually it is. Credit last count = .0555, 18 letters per min. RRECS credit = .0647, 15 letters per min.
The down side is those trays of WSS (walk sequence sorted) letters in route order that do not get run in DPS are credited different under RRECS credit for those are .0364, 27 letters per min. to case them.
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Oh my you're right...idk WHAT I was thinking?!??
 
hockey94 said:
Where does it say that you have to verify names ? If you deliver mail to 12 main st and all the letters have 12 main st on it, you are delivering mail correctly. However, you will get grief from some ppl for obvious reasons.
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If you deliver to 12 main st and all the mail has different names from people who've lived there before, or moved then...no you're not delivering correctly...otherwise we wouldn't need FOE, UTF, FWD etc....
 
PastOThirty said:
It is harped that we deliver by address, not name. Forwarding and post-processing of first-attempt-as-addressed mail is a bonus service we provide. There is no service standard for the timeliness of forwards. We try to be as quick as we can, just to keep things moving along, but there is no strict, publicly advertised goal. There are typical or average turnarounds, but no guarantees. Delivery by name according to memory or case label is neither expected or required. Source of truth is the list of valid names in the box. At least that is how they handle the city side, and then slide it on to us. And even then, the names are just an aide to the carrier, and the carrier is afforded both discretion and leeway, as long as they cover their bases (hold it in office for verification, if it looks significant, for example).

For subs that are new to the route, and new in general especially, I insist they deliver by address, and don't worry about names. They are already confounded with enough new things to learn and remember that are actually somewhat important. If they are not correct about delivering mail that should be forwarded, it can be annoying to everyone including regular customer and supervisor, but those mail pieces typically come back with a flag standing at attention, and if they don't, well shucks, the sender and recipient should have communicated about the change of address, when it was really that important.

Experienced, seasoned subs, who do run the route frequently should have a good idea, but I won't ever expect them to be certain, except in the rarest of cases, and know it as well as the regular (some subs do know a route better than their regular, for reasons). For example, the first route I subbed on, was for my small-town, hometown, that I grew up in and my family still lived there. The regular lived nearby, but got the job through a district wide bid just a couple years prior. They knew quite a bit about a few people, but I could run the route in my sleep and if I had any major questions, I could get ahold of the customer or a close relative of theirs for quick and accurate verification.
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If we don't read the names then we don't need fwd, foe, UTF, etc....
 
hockey94 said:
Where does it say that you have to verify names ? If you deliver mail to 12 main st and all the letters have 12 main st on it, you are delivering mail correctly. However, you will get grief from some ppl for obvious reasons.
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How do you think you FORWARD mail?...?
Just bc managemt doesn't hold you accountable, doesn't mean the function doesn't exist.
Not to mention: UTF, foe, ank, etc
To be fair, these functions were fine 50 years ago when a full route was 350 homes and every ONE was named Mr& Mrs Smith...my point being that this basic function has NOT changed to reflect the 1600 names and 670 stops we have now...and no ONE in the study or union is addressing it that I know of...
 
Haychica said:
If you deliver to 12 main st and all the mail has different names from people who've lived there before, or moved then...no you're not delivering correctly...otherwise we wouldn't need FOE, UTF, FWD etc....
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How is someone supposed to know which different names are correct ? Especially, if the carrier rarely delivers that route, in addition, not all names on the cases are updated, even when the labels are changed. The PO is cutting costs all over the place and spending the time to update names is one of them. When subs had maybe a total of 30 packages if that, they probably had extra time to ATTEMPT to verify names. You are WRONG mail is delivered by address, not name !!
 
hockey94 said:
How is someone supposed to know which different names are correct ? Especially, if the carrier rarely delivers that route, in addition, not all names on the cases are updated, even when the labels are changed. The PO is cutting costs all over the place and spending the time to update names is one of them. When subs had maybe a total of 30 packages if that, they probably had extra time to ATTEMPT to verify names. You are WRONG mail is delivered by address, not name !!
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Ever hear of forwarding?..asking for a friend...??????? ?
 
Deer smearer said:
If CFS can't get current valid forwards processed properly why should we give a crap about who hasn't lived there in 15 years getting junk mail addressed from an out of date mailing list?
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Because it's what makes a difference in our evaluations and is vital to be addressed to get the time standard correct...rrecs and the union haven't addressed it..-no pun intended?
Imho
 
hockey94 said:
How is someone supposed to know which different names are correct ? Especially, if the carrier rarely delivers that route, in addition, not all names on the cases are updated, even when the labels are changed. The PO is cutting costs all over the place and spending the time to update names is one of them. When subs had maybe a total of 30 packages if that, they probably had extra time to ATTEMPT to verify names. You are WRONG mail is delivered by address, not name !!
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All of the things you mentioned are fixable problems if management and the carrier does their job...pink forwarding cards are to be kept on each shelf and updated regularly,you check these cards for the current forwards BEFORE pulling down, and go to the slot and check through it...it takes about 5 minutes if everything is current.
However, now that carriers are being forced to take and sort on the street, imho, there's no way to do this...
This is one of two huge problems I have with sorting on the street ...
Fwiw...I sympathise with your dilemma.
 
Haychica said:
All of the things you mentioned are fixable problems if management and the carrier does their job...pink forwarding cards are to be kept on each shelf and updated regularly,you check these cards for the current forwards BEFORE pulling down, and go to the slot and check through it...it takes about 5 minutes if everything is current.
However, now that carriers are being forced to take and sort on the street, imho, there's no way to do this...
This is one of two huge problems I have with sorting on the street ...
Fwiw...I sympathise with your dilemma.
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Lets be realistic here. Someone who runs a route once every 3-4 months, or gets thrown on a route, looking at pink cards is low on the priority list. If its a route with high turnover, trailer parks, apartments, no way someone is going to know who is in a residence, with maiden names, kids moving in and out. Its not my dilemma, its the way it is.
 
hockey94 said:
Lets be realistic here. Someone who runs a route once every 3-4 months, or gets thrown on a route, looking at pink cards is low on the priority list. If its a route with high turnover, trailer parks, apartments, no way someone is going to know who is in a residence, with maiden names, kids moving in and out. Its not my dilemma, its the way it is.
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5 minutes...the white stickers are all current..its not a priority unless you make it one...and MANAGEMENT enforces it...
Realistically...I...don't ...care..
but why are you even commenting on a function you don't even perform?
 
I forgot how this whole discussion started, but, I never said, I didnt check forwards. Ha ha, that is a good one, mgt doing anything but harrassing us ! :) Have a great day !
 
hockey94 said:
I forgot how this whole discussion started, but, I never said, I didnt check forwards. Ha ha, that is a good one, mgt doing anything but harrassing us ! :) Have a great day !
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I remember, but not a hill worth dying on...
You too....
 
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Deer smearer said:
If CFS can't get current valid forwards processed properly why should we give a crap about who hasn't lived there in 15 years getting junk mail addressed from an out of date mailing list?
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And with RRECS,...the following day when you pick up those bad name letters into the outgoing mail they will go increasing my incoming #s.

I just hope they don't write all over those letters, of "not here". That would draw my attention when they come back. If they don't write on them back in the box they go.
 

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