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Mail Delivery Issues......shocking results......NOT

charlie

charlie

Well-known member
OIG audit 19-020-R20 OCt 25th. It's on city side but again the same old, same old.. OIG sees carriers getting back late...OIG sees IOP is non existant... Trucks arrive late..duh.. ergo...carriers get back late.OIG Tells plant and post office to come up with one...Problem solved.... Bullcrap... Usual answer is to start carriers later....But they can't, they are late already....If OIG would just have a lightbulb go off once in a while... Here's the lightbulb... Go and see what's the problem at the plant that it can't get it's stuff out the door so it gets to post office in time to allow clerks to sort and carriers to get back in time..... Next OIG stupid error... They have seen this problem time and time again...Has OIG ever gone back 6 months after an audit and re-audit to make sure things are OK.....NEVER....Imagine if OIG would ask to have some carriers and clerks detailed to them to provide experienced assistance... hah...never happen...it makes too much sense.
I gave OIG a snarky comment on their webpage about this audit....Bets are....they won't print it......Never post a truthful embarrassing post...
 
What is it that makes the plants untouchable?

We make second trips multiple times a week because they can't get priority mail to us in the morning. Otherwise the delivery deadline is missed and we get the blame for that. We get a third truck daily that is not part of our delivery contract, so additional payments are made for that truck every day.

Forwarded mail routinely gets dumped back into the mail stream even though it is correctly tagged, so we all get to handle it again. Flats don't show up for days at a time, and then get dumped on us all at once.

The carriers are constantly bending over (choose the direction of your choice) to cover for their shoddy work. I have NEVER heard of upper management disciplining anyone at the plant in any way, but they come down on the individual offices if we fail to pick up the slack. What gives?
 
charlie et al -- "Go and see what's the problem at the plant that it can't get it's stuff out the door so it gets to post office in time to allow clerks to sort and carriers to get back in time..... "

-- Seems the plants don't have any trouble getting the building cleaned out just prior to a mail count.

-- I believe some plants employed just two shifts after the plant closing / consolidation movement.
 
blamethesub said:
What is it that makes the plants untouchable?

We make second trips multiple times a week because they can't get priority mail to us in the morning. Otherwise the delivery deadline is missed and we get the blame for that. We get a third truck daily that is not part of our delivery contract, so additional payments are made for that truck every day.

Forwarded mail routinely gets dumped back into the mail stream even though it is correctly tagged, so we all get to handle it again. Flats don't show up for days at a time, and then get dumped on us all at once.

The carriers are constantly bending over (choose the direction of your choice) to cover for their shoddy work. I have NEVER heard of upper management disciplining anyone at the plant in any way, but they come down on the individual offices if we fail to pick up the slack. What gives?
Click to expand...
The best way I've found to stick it to the plant is a formal quantity DPS review.

(My Abrasive PM doesn't want to call out the plant, because then they just sabotage us even more. You're absolutely right, they are untouchable.)
 
I guess this is a nationwide problem when I thought it was just us that gets screwed by the plant almost every day. Most days we have to wait for a late truck or more often a truck which is bringing something they "forgot" to get on an earlier truck. So all carriers wait for an hour to have a full size semi arrive carrying two trays of mostly bulk rate letters. Yeah that makes a lot of sense.
 
Well I can tell you at the plants near me, the primary problem is not enough functional equipment. Half the dcbs (DPS)don't work. So, to process all area mail they run multiple runs on one machine. So instead of 7-13 sorters processing 25 cities, 2-4 are running all cities.that means the machines are running too long to actually shut them down for daily required maintenance. Zero maintenance= higher errors. Zero maintenance too many days in a row=more unavailable broken damaged machines. The other thing is the mechanics we have are short staffed. They are instructed not to maintain the machines until they stop(breakdown). Our plant machines receive the same loving, attentive care as the LLV's. We are getting new parcel machines. Which are supposed to be superdooper. And are following in the fine tradition of the FSS machines by not providing what the manufacturer stated they would. They are not processing at the rate promised, they breakdown quickly, they are susceptible to loose, torn debris( like the kind found on machines that use conveyor belts to move paper, string, taped boxes). The clerks hate them. They require larger sorter bins( heavier transfer weights), they are stupid loud, and it turns out the plants are located within electricity shut off zones for fires. And the plants have zero power backups to run those electricity guzzling, drunken frat boy sorters.

They sent in electrician's to the plants to upgrade the power sources...wasn't enough power. The machines are starved for electricity and shut down themselves down due to overheating. So, ssdd
 
charlie said:
OIG audit 19-020-R20 OCt 25th. It's on city side but again the same old, same old.. OIG sees carriers getting back late...OIG sees IOP is non existant... Trucks arrive late..duh.. ergo...carriers get back late.OIG Tells plant and post office to come up with one...Problem solved.... Bullcrap... Usual answer is to start carriers later....But they can't, they are late already....If OIG would just have a lightbulb go off once in a while... Here's the lightbulb... Go and see what's the problem at the plant that it can't get it's stuff out the door so it gets to post office in time to allow clerks to sort and carriers to get back in time..... Next OIG stupid error... They have seen this problem time and time again...Has OIG ever gone back 6 months after an audit and re-audit to make sure things are OK.....NEVER....Imagine if OIG would ask to have some carriers and clerks detailed to them to provide experienced assistance... hah...never happen...it makes too much sense.
I gave OIG a snarky comment on their webpage about this audit....Bets are....they won't print it......Never post a truthful embarrassing post...
Click to expand...
Posted my snarky remark Nov 9....12th I posted another which asked if they were going to respond to my first post...Still no response... I'll wait another week and then send the PMG a letter with a copy of the posts and ask her if she possibly might be interested in the nationwide problem.... Hey...I'm retired on a very small pension... Wadda they gonna do to me?.. especially when I just printed the truth...
 
Here is some postal logic regarding the plant.

A friend of mine is working at our main plant. They are erecting a new building and dock for drops because there is no more room at this plant to handle the volume due to closures. When I asked them how are they attaching it to the existing structure because I have been there. It is an entire separate structure not attached.

So from this info somehow they will have to move the mail from this non process structure to the processing structure. Why not reopen closed facilities for areas that need them? Such as the that is 75 miles from my office rather than 150 miles away. This week due to bad weather this 1 plant showed up with a few parcels. A 54 scan day. Day after 217.
 
Well...as in my prior post...shocked that the IOG has not replied to my comments.....so...time to write to megan before she retires..... I'd appreciate any thoughts and phrases you folks think I should have in my letter to her...
 
I emailed PMG recently some slug from the district office called me at the PO where I work, it caught me off guard and I could not really talk plus I did not have the email in front me that I sent, so the conversation was a waste !
 
charlie said:
Well...as in my prior post...shocked that the IOG has not replied to my comments.....so...time to write to megan before she retires..... I'd appreciate any thoughts and phrases you folks think I should have in my letter to her...
Click to expand...
What benefit is there in technology used to speed up the mail, when it is not maintained, causing a ripple effect on those waiting for the end product down the line?
Or
"A stitch in time saves nine." This common sense axiom was used to teach us handle problems before they escalate, creating a larger problem. This concept seems to be beyond the grasp of many with decision making power in the USPS.
Exp:
Don't fix the LLV until it's broken down on the side of the road, even though the carrier has filled out multiple repair tags. (Never mind if the brakes fail as I'm rolling down the road!)(I once had a supervisor ask me to drive the LLV back to the office after the water pump went out, dumping all the coolant on the ground. I told them it would "cook" the engine, and then they would be forced to replace that.)

Don't fix the machines in plants, just put the work on machines that are already stretched to capacity.
(Who cares about all the offices downstream of this mismanagement, waiting for the trucks full of mail? Who cares about the quality of the DPS that is run on machines that can't be maintained?)
 
charlie said:
Well...as in my prior post...shocked that the IOG has not replied to my comments.....so...time to write to megan before she retires..... I'd appreciate any thoughts and phrases you folks think I should have in my letter to her...
Click to expand...
Perhaps instead of pruning back delivery standards, the USPS could prune back excessive layers of management.
Is there a point where micromanagement from district is counterproductive? Did we reach that point ages ago?
Is there a process in place to remove daily reporting requirements with no productive results, that merely bog down managers.

Teleconferences, daily?
Anyone with the courage to say ' The emperor has no clothes' is excoriated.
What a waste of time. If an office has issues, why should every other office be involved in the time wasting practice of hearing it drawn out in a teleconference? Those under attack can not be helped to remedy the situation in this manner. They just try to duck and cover.
 
charlie said:
Well...as in my prior post...shocked that the IOG has not replied to my comments.....so...time to write to megan before she retires..... I'd appreciate any thoughts and phrases you folks think I should have in my letter to her...
Click to expand...
Why are carriers being held accountable for technology failures?
* DPS
* Scanners (Carriers making videos at there scan points to prove the problem is with the scanner, and not
them.)

Why are carriers being forced to work in the dark?

A complete overhaul of the mail stream needs to be worked out.
Here's an idea, how about we go back to the old standards for moving the mail?
That would fix a myriad of problems.
(Why do I want to mail in Bill payments that take 6 days to get there? They used to get there in 3 days. I can just go online and pay them for free and know they'll be timely. Your policies are killing the business.)
 

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