Tiredmailady -- -- Question #1 -- where is the PM or supervisor?
" How do you handle a clerk that thinks they own the place? I feel harassed and bullied everyday. "
-- Apparently that has led to your "handle"!
"She watches our every move and screams out at us if we get an extra buggy (guess she bought and paid for all the equipment), keeps postal forms in her office(3849, etc)
-- Dig out the PO-603 and tell the clerk: Since you are representing the USPS, please note Section 142.3 of the PO-603, which is otherwise known as the Rural Carrier Duties & Responsibilities, and it states that:
- The USPS ( apparently you ) supplies all additional necessary equipment, supplies, and forms. If you feel that an extra buggy or forms such as the 3849 are not really necessary, by all means please inform the PM. ( and if you want to toss some gas on the fire: "BTW, the PO-603 was drawn up by personnel in a much higher pay grade than you." )
"She watches our every move and screams out at us."
-- That probably qualifies as creating a hostile work environment.
-- Invite the PM to invite the clerk over to the office bulletin board to point out numerous USPS policy statements regarding:
- ZERO Tolerance - The Postal Service is committed to cultivating a positive and safe work environment that's free of THREATS, INTIMIDATION, BULLYING, and violence for ALL employees.
- Workplace Harassment - in part: The Postal Service's workplace must be one in which ALL employees are treated with DIGNITY and RESPECT by supervisors, subordinates, and COWORKERS.
- The ELM's Section 665.16 - Behavior and Personal Habits - in part: Employees are expected to maintain HARMONIOUS working relationships and not to do anything that would contribute to UNPLEASANT WORKING ENVIRONMENT. ( as a disclaimer -- that sentence has been REMOVED for later editions of the ELM!! for some reason )
-- If no bulletin board, that is a grievance.
-- Maybe a word with the PM that carriers might be able to get done earlier IF the mail was available earlier. ( If the clerk would concentrate on clerk work instead of supervisor work...... )
-- Put the onus on the PM to correct such behavior on the clerk's part or maybe someone will make an anonymous call to post authorities.
- Maybe asking the PM for the Postal Inspector's and Postal Police phone number may get things rolling.
- Or saying: "Let's see if anyone answers the 877-876-2455 or the 202-268-4566 phone numbers."
- Or maybe the Assistant District Representative could pay a visit to check up on the workplace atmosphere.
"will not let us touch the letter mail or flats before she is done working them( says she is measuring them which is a complete lie because we had a different clerk one day and she wanted to know why we weren't pulling the mail, and this clerk told us that was a lie, no measurements are being taken) ."
-- Apparently the clerk wasn't on the mail list for the RRECS Q&A. Dr. Mericle mentioned that DUVRS wasn't very accurate.
-- Good luck, but don't expect instant solutions and if manglement doesn't step up, expect an increase in "bad behavior".