I hope this will help someone get their money back.

Going line by line on the 4241A (left to right) I'll start with DPS letters. On any day in the volume date range 03/11/2022 - 03/10/2023 if I had less than 400 pieces of DPS and have a 0.00 on the 4241M "case DPS letters" I'm disputing DPS letters. Documentation needed: 4241A (field and total credit), 4241M (shows how the field is calculated), 4241-m comparison chart ( shows standard of time S009 and when it applies -2nd run DPS/<400 DPS), RADAR report in those dates ( 302 work days to find <400DPS). Simply put if you have one day where dps is 399 (or total of dps under 400) ÷ 302 work days is = 1.3211 x .0294 (case DPS standard S009) = .0388 x 6 (days week) = .233 or 13.98 seconds/week.

If you had a total of 2000 DPS <400 = 70 sec/week.

Don't let any union rep or manager tell you this is the wrong field or that there is a minimum threshold to get credit/make the numbers populate. If they say this ask them for the documentation that specifically says so.

In RRECS this standard is suppose to be automatic. It obviously is not. This is theft.