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Missed scans

Surf

Well-known member
I know this has been a "flavor of the month" for some offices, but is now in our district apparently. If we miss a scan, we are required to go back to the location and scan the package there. No more scanning in the office. No biggie, I occasionally miss a scan, I'll go back out....but not for free. How are we compensated for this? I am told we are NOT. And if we are, what is the verbiage on this so I can show district.
 
I know this has been a "flavor of the month" for some offices, but is now in our district apparently. If we miss a scan, we are required to go back to the location and scan the package there. No more scanning in the office. No biggie, I occasionally miss a scan, I'll go back out....but not for free. How are we compensated for this? I am told we are NOT. And if we are, what is the verbiage on this so I can show district.
What happens when the package isn't there? Meaning the customer has already taken it inside? Or do you mean when you miss a package and take it for a ride?
 
What happens when the package isn't there? Meaning the customer has already taken it inside? Or do you mean when you miss a package and take it for a ride?
I guess you could go to the address and manually enter it if it is not still there.... it's a GPS game, is why they don't want that done in office... 🤔 🤷‍♂️👉🧐
 
Your managers get dinged whenever a scan is made at/in their geofense of their office, so, that's why you can no longer scan there. It is actually good that your manager is helping you catch your missed scans, because you already delivered the parcel with out getting ANY credit for it.
There are a few ways that you can handle these missed scans.
1) If your manager is helpful, you can call them and ask them to send you a picture of the bar code and scan it before you get back into the office geofense, which is about a 1/4 to 1/2 mile away. Scanning at that time is in the wrong area, but is of no consequence unless the parcel you delivered is stolen off the porch or out of the box.
2) You can look at your scanner "Lookahead" and see if you've missed any parcels, write down the bar code number of any that you missed, or take a picture of it, or key it into your scanner before entering back into the geofense.
3) You can scan in all your parcels under "Load truck" after having entered "Start load" (This will increase your loading time) and check your look ahead at various times throughout your route to ensure you haven't missed any scans. The ones with the red X mean you didn't scan them under "load truck" or never received them into you parcel hamper, and the the ones with the green check mark means you scanned them properly.
In any case we all make mistakes, and miss scans occasionally, just like the clerks that mis sort our parcels and mail, or your manager that screws up your pay checks. None of those usp employees receive discipline for their mistakes and they are PAID to make them. When we miss a scan we aren't paid to deliver that parcel. Therefore, it would be disparate treatment to give discipline to one of us for that mistake, while not giving punishment to the clerks or managers making mistakes.
 
If an office is getting 100% STC scans all the time they are probably falsifying scans.

With all the fraudulent labels out there often the QR label and barcode labels are not the same. PASS or DSS or MDD-IO scanners will scan the barcode on some things that the MDD-TR will not accept on the street whether scanned or keyed.
 
What happens when the package isn't there? Meaning the customer has already taken it inside? Or do you mean when you miss a package and take it for a ride?
A printout of the barcode is made before I leave to go back out to the location. Just scan the printout!
 
Why are you not looking at your "LOOKAHEAD", that thing is a game changer. You deserve to go out and not get paid to fix a scan you missed. Get in the habit of checking the LOOKAHEAD all day long.
Yeah. I do need to do this more regularly. BUT....I have noticed that I will occasionally have packages on the look ahead that I dont even have period! So....how accurate is that actually?
 
It's paid at 3 minutes a mile and in remarks on time sheet put xx miles on 2nd trip
I have an LLV but if you get EMA you should ask for mile also.
To me this should be (second trip button) option on scanner so it hits eval. All work done should be reflected on my ever shrinking eval.
Can you provide the documentation for this? Thanks!!
 
I know this has been a "flavor of the month" for some offices, but is now in our district apparently. If we miss a scan, we are required to go back to the location and scan the package there. No more scanning in the office. No biggie, I occasionally miss a scan, I'll go back out....but not for free. How are we compensated for this? I am told we are NOT. And if we are, what is the verbiage on this so I can show district.
2nd trip
 
Yeah. I do need to do this more regularly. BUT....I have noticed that I will occasionally have packages on the look ahead that I dont even have period! So....how accurate is that actually?
That is the reason we scan every parcel we have , during loading time, placing them in order in our vehicles. This increases loading time and indicates exactly which ones we scanned with a green checkmark. If we missed it there is no green checkmark and if we missed it in the AM it is still in red like the ones that were never in our parcel hamper.
 
A printout of the barcode is made before I leave to go back out to the location. Just scan the printout!
Yeah. I do need to do this more regularly. BUT....I have noticed that I will occasionally have packages on the look ahead that I dont even have period! So....how accurate is that actually?
Printing out a barcode is the falsification I’m talking about.

So many fake labels.

Example…

Package with counterfeit label

R001 does 1st street
R002 does 2nd street

PTR says 111 1st st
Label says 222 2nd st

It will be on R001 lookahead and show as missed by R001 if R002 doesn’t scan it.

So R001 gets a printed barcode and goes out and scans it. Integrity and falsified scan.

Scan it if you have it. Find it if you missed it. Accept it if it cannot be located.

USPS preaches integrity, make them adhere to it.
 
Yeah. I do need to do this more regularly. BUT....I have noticed that I will occasionally have packages on the look ahead that I dont even have period! So....how accurate is that actually?
Yea, I get that too, but I know my parcels that I deliver. I still rely on it
 
Flavor of the month? This has been the way our office has done it for a few years now.

Push the "getting paid" part to far and they can discipline you for it. You are the reason the mistake was made. Technically, you are the one who didn't follow procedure.

Mistakes happen. Correct your mistake and be thankful they don't go further with it, is how I look at this on the rare times I miss something. I scan everything under load truck before I leave and check lookahead several times a day and ESPECIALLY before I head back to the office. Teach others about this and it will spread and eventually not be an issue.

Regarding where the language is, there technically isn't any in the agreement(contract) for your situation other that section 9 regarding overtime. There is the 6-02-23, Perron Letter (S-130) grievance that lays out the 3 minutes per mile and load time (on the scanner) agreement. However it clearly states in the beginning that this applies to duties that "could not be accommodated on the first trip." It specifically references when mail volume or parcel size was to large to fit in the vehicle the first time. It also states this pay is also for Priority express, live animals, and if they send you back out for a missthrow or something that you didn't have on the first trip.

This would easily be argued that you had the parcel on the first trip and failed to deliver it. I agree with that from what I'm reading unless there is another grievance that was won. The only other thing I see is one regarding 56 hours worked in a week, which is not the case here.
 
Why are you not looking at your "LOOKAHEAD", that thing is a game changer. You deserve to go out and not get paid to fix a scan you missed. Get in the habit of checking the LOOKAHEAD all day long.
So, if someone has 150 scans & the person misses one, your saying they shouldn’t get paid if they can go back to the mailbox, cbu, to scan it ? You should be in mgt with that opinion ! What happens if mgt tells a carrier they have go back out, OFF the clock, & they get in accident, then what ???
 
I know this has been a "flavor of the month" for some offices, but is now in our district apparently. If we miss a scan, we are required to go back to the location and scan the package there. No more scanning in the office. No biggie, I occasionally miss a scan, I'll go back out....but not for free. How are we compensated for this? I am told we are NOT. And if we are, what is the verbiage on this so I can show district.
Yea it’s nationwide
I know this has been a "flavor of the month" for some offices, but is now in our district apparently. If we miss a scan, we are required to go back to the location and scan the package there. No more scanning in the office. No biggie, I occasionally miss a scan, I'll go back out....but not for free. How are we compensated for this? I am told we are NOT. And if we are, what is the verbiage on this so I can show district.
yea it’s nationwide
So, if someone has 150 scans & the person misses one, you’re saying they shouldn’t get paid if they can go back to the mailbox, cbu, to scan it ? You should be in mgt with that opinion ! What happens if mgt tells a carrier they have go back out, OFF the clock, & they get in accident, then what ???
yea it’s nationwide.i get to play 20 questions every afternoon.if i dont have any pkgs left and the ones lookahead i didnt have.personally dont admit that you miss scans .i dont miss my scans and personally im not going scavenger hunt for a missing pkg i didnt have in the first place
 
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