Step 4 – RCAs working over 12 hours

Ruralinfo

Administrator
Staff member
On several occasions, the most recent being September 24, 2025, the parties discussed the above-captioned grievance at the fourth step of our contractual grievance procedure. The issue in this grievance concerns whether Employee and Labor Relations Manual (ELM), section 432.32 was violated when leave replacements worked in excess of 12 hours in a service day.
 
Did they forget the exception to the 12-hour rule? 🤔

(See R-96 in the steward reference guide)

Last I knew, the ELM was the default rule unless otherwise agreed by the parties, such as by a step-4 or arbitration. 🤷‍♂️

On several occasions, the most recent being March 22, 2002, we met to discuss the above-captioned grievance at the fourth step of our contractual grievance procedure.

The issue in this grievance is whether management violated the National Agreement when an rural carrier associate (RCA)· was scheduled to serve a regular route and an auxiliary route in a single day rather than work a regular rural carrier in accordance with Article 8 Section 5.

During our discussion, we mutually agreed that the following will constitute full and complete settlement of this grievance:

Signing of the relief day work list does not provide an entitlement to the r gular rural carrier to work the relief day due to the unavailability of a leave replacement. Management must follow the provisions outlined in Article 30 to provide coverage for a route, and may also on some occasions split a route or schedule an RCA to serve a regular route and an auxiliary route, prior to utlizlng a regular carrier to work on the relief day.

However, except In emergency situations, management must not schedule a leave replacement to serve on two full assignments or one full assignment and one or more partial assignments in a single day, if the evaluations of these assignments total twelve hours or more.
 
If it's a situation where a single route takes an RCA over 12 hours to complete, I don't see what would keep management from claiming that the situation was an unforeseen circumstance or a combination of circumstances which call[ed] for immediate action in a situation which is not expected to be of a recurring nature.

The "immediate action" called for would be to have the RCA finish the route, however long that might take. Since "the carrier’s work day may vary above... the daily evaluation of the route as mail volume fluctuates and road and weather conditions change.", the >12 hour situation was unforseen, especially when the workload is compared to the relevant time standards. 🤔

Then again, maybe there's something I'm just not seeing here. 😕🤷‍♂️
 
There is also this from The Colin Letter dated 12-7-21 , in part ;

" A critical component to The Delivering for America plan is to stabilize our non career workforce and improve overall retention. We will not be able to retain employees who are consistently working thirteen, fourteen, and fifteen hour days. Additionally, this practice is in violation of the parties' agreement to limit RCA schedules to twelve hours. "
 
noone should have to work past 12 hours period. again union stupidy

As many will say, the union is still living in the past and not adjusting things to help better the career of their employees. Constantly taking pay cuts and etc.

Here is my question, why can't we hire and keep people and what has the union DONE TO ADDRESS THIS?!?!?!? NOT MUCH and neither had USPS.
 
If it's a situation where a single route takes an RCA over 12 hours to complete, I don't see what would keep management from claiming that the situation was an unforeseen circumstance or a combination of circumstances which call[ed] for immediate action in a situation which is not expected to be of a recurring nature.

The "immediate action" called for would be to have the RCA finish the route, however long that might take. Since "the carrier’s work day may vary above... the daily evaluation of the route as mail volume fluctuates and road and weather conditions change.", the >12 hour situation was unforseen, especially when the workload is compared to the relevant time standards. 🤔

Then again, maybe there's something I'm just not seeing here. 😕🤷‍♂️
So if an RCA comes back to the office after 12 hours and has not completed their work, that is not an emergency. If management feels that immediate action is needed to finish that work then they are free to designate some other employee to finish it or do it themselves. Managements failure to properly hire and staff their offices does not constitute an emergency. Yes a rural route carriers day may vary and if that carrier is a regular then are compensated for anything over 12 hours a day or 56 per week under FLSA guidelines. Both the ELM and now this settled step 4 are very clear RCA's should not be worked over 12 hours a day.
 
On several occasions, the most recent being September 24, 2025, the parties discussed the above-captioned grievance at the fourth step of our contractual grievance procedure. The issue in this grievance concerns whether Employee and Labor Relations Manual (ELM), section 432.32 was violated when leave replacements worked in excess of 12 hours in a service day.
The regular on an H route works over 12 hours all the time
 
My question about this Step 4 is why wasn't it settled at Step 1. The ELM is clear and precise in it's language. If a dumbbutt manager doesn't understand and thinks because regulars covered under FLSA B are paid extra for over 12, ask them to show any language about RCA compensation for over 12? There isn't any because over 12 has never been allowed by the ELM. Last time I heard in my district was if an RCA was mandated to work over 12, then there was a $300 a day penalty and DR said it would go up everytime it happened in the district.
 
My question about this Step 4 is why wasn't it settled at Step 1. The ELM is clear and precise in it's language. If a dumbbutt manager doesn't understand and thinks because regulars covered under FLSA B are paid extra for over 12, ask them to show any language about RCA compensation for over 12? There isn't any because over 12 has never been allowed by the ELM. Last time I heard in my district was if an RCA was mandated to work over 12, then there was a $300 a day penalty and DR said it would go up everytime it happened in the district.
Probably was an RCA going over 40 hours so the sub was compensated at the hourly rate. JMO
 
So if an RCA comes back to the office after 12 hours and has not completed their work, that is not an emergency.

What makes it "not" an emergency? I'm interested in your argumentative supports.

Article 3.f provides:

The Employer shall have the exclusive right, subject to the provisions of this Agreement and consistent with applicable laws and regulations:

To take whatever actions may be necessary to carry out its mission in emergency situations; i.e., an unforeseen circumstance or a combination of circumstances which calls for immediate action in a situation which is not expected to be of a recurring nature.


The USPS mission is:
  • To serve the American people and, through the universal service obligation, bind our nation together by maintaining and operating our unique, vital and resilient infrastructure.
  • To provide trusted, safe and secure communications and services between our Government and the American people, businesses and their customers, and the American people with each other.
  • To serve all areas of our nation, making full use of evolving technologies.

Review the USPS mission statement (above) and consider this: what is the root of all "emergency" situations in the Postal Service? 🤔

While the Universal Service Obligation (USO) is undefined, I'm convinced the root is always going to be "getting the mail to its next step in processing". If you've got a different theory, please share.

Consider this scenerio:

An RCA has worked 11 hours and 59 minutes. Precisely 1 minute later (the 12 hour mark), that RCA becomes incapacitated.

1 hour of rural delivery remains. The only employees in the office and available are the manager, a regular carrier, and the newly incapacitated RCA.

Of the 3 employees in the office, who is qualified to perform the remaining one hour of bargaining unit work?


I'm convinced it would be the manager under Article 1.6.A.1 or 1.6.B due to an "emergency situation".

Section 6. Performance of Bargaining Unit Work
A. More than 100 Bargaining Unit Employees
Supervisors are prohibited from performing bargaining unit work at post offices with 100 or more bargaining unit employees, except:
1. In an emergency;
2. For the purpose of training or instruction of employees;
3. To assure the proper operation of equipment;
4. To protect the safety of employees; or
5. To protect the property of the U.S. Postal Service.

B. Less than 100 Bargaining Unit Employees
In offices with less than 100 bargaining unit employees, supervisors are prohibited from performing bargaining unit work, except as enumerated in Section 6.A.1. through 5. above or when the duties are included in the supervisor’s position description.


Now, remove the RCA incapacity element. Does the situation become any less of an emergency? Mail delivery cannot be delayed.

What grounds would the manager have to deliver the mail themselves when a leave replacement is available? Remember, to use a regular carrier instead of a manager or leave replacement would be an admission of emergency conditions since application of the "regulars assisting other routes" MOU follows exhaustion of 30.2.D.6.

If management feels that immediate action is needed to finish that work then they are free to designate some other employee to finish it or do it themselves.

On that thought, Article 30.2.D.6 states:

In emergencies, when the services of a substitute, rural carrier associate, or rural carrier relief employee are not available, another qualified employee may be designated by the Employer.

In the scenario, a leave replacement is available. Between:
  1. Not utilizing an RCA over 12 hours in a day, and;
  2. Using an RCA in an emergency situation, regardless of hours worked
It seems to me that option 2 is controlling, while your position is that option 1 is controlling. Please correct me if I'm mistaken. I don't want to misinterpret your position.

Managements failure to properly hire and staff their offices does not constitute an emergency.
I agree that this particular element does not constitute an emergency, but this element of your theory serving as a prerequisite would leave access to emergency procedures only those offices that are fully staffed.

In other words, all offices with less than a full staff could be deemed as "failing to properly staff their office" and therefore, ineligible to execute emergency procedures. This would include, at minimum, all formula offices.

Are you prepared to support a theory that all formula offices cannot have any understaffing-related emergencies?

"Understaffing" triggers emergency procedures in a variety of fields. The postal service is no different. The Postal Service cannot force people to apply or restrict them from resigning.

The Union's hands aren't entirely clean either. They jointly agreed to an unattractive wage.

Yes a rural route carriers day may vary and if that carrier is a regular then are compensated for anything over 12 hours a day or 56 per week under FLSA guidelines.

They're bright line laws, not guidelines, but yes, FLSA 7(b) requires 150% compensatory minimum for those workhour values.

Both the ELM and now this settled step 4 are very clear RCA's should not be worked over 12 hours a day.

Whether it is permissible and whether is should be permissible are two different questions. Additionally, tag lining a conclusion as "very clear" does not negate its refutability. Additionally, there's the exception in ELM 432.32:

Maximum Hours Allowed
Except as designated in labor agreements for bargaining unit employees or in emergency situations as determined by the postmaster general (or designee), employees may not be required to work more than 12 hours in 1 service day. In addition, the total hours of daily service, including scheduled workhours, overtime, and mealtime, may not be extended over a period longer than 12 consecutive hours. Postmasters and exempt employees are excluded from these provisions.


The union created exceptions to the 12-hour rule through their Step 4's. They'd need an unambiguous "Leave Replacements who have been on the clock for 12 hours within a 24-hour period are ineligible for working any additional time, regardless of emergency" to close that hole. I don't think that will ever happen.

Let's say you're position is correct in in all cases, and that even in emergencies, management were restricted from utilizing a leave replacement for greater than 12 hours. The emergency exception from the April 24, 2002 Step-4 (R-96) would be inherently unsafe as those leave replacements would be required to work faster than evaluated standards expect (with no additional compensation) to stay under 12 hours in a day.

Since both management and labor are bound to deal in good faith (NLRB §8) and safety (Article 14.2.A), R-96 would be a deliberate and mutual disregard of these obligations by both parties.

I agree that non-emergency situations restrict access to an RCA for >12 hours. I do not agree that emergency situations share this 12-hour restriction.

I sense you are passionate about your position. While some may agree that your vision on this matter is accurate, others may not.

Your thoughts?
 
If an RCA comes back after 12 hours without finishing a route what makes that an emergency?
100% correct. The ELM language is clear that an emergency is "determined by the Postmaster General", don't think they are calling the PMG to ask him to declare emergency for mail not getting delivered.
 
If an RCA comes back after 12 hours without finishing a route what makes that an emergency?
The element of returning after 12 (or any number of hours greater or lesser than 12) is not the emergency.

Consider this example:
  1. RCA reported for work at 5:30 AM.
  2. At 5:30 PM the RCA has approximately minutes of delivery remaining.
  3. Dispatch leaves at 6:30 PM.
The "emergency" isn't that the employee has worked 12 hours. That's just a historical observation.

The "emergency" is that the Postal Service's mission of delivering the mail/getting outgoing mail to the next step of processing (collectively, timely processing of the mails) risks failure.

Assigning/maintaining that leave replacement to finish the job would be the response to that emergency. It's not a response to the number of hours that employee has already been on the clock.

That's my interpretation, though I'm interested in your take on it.
 
100% correct. The ELM language is clear that an emergency is "determined by the Postmaster General", don't think they are calling the PMG to ask him to declare emergency for mail not getting delivered.
I agree that a local office is not likely to call the PMG, but there's a dichotomy within the rule. Take another look:

Except as designated in labor agreements for bargaining unit employees
or
in emergency situations as determined by the postmaster general (or designee),

employees may not be required to work more than 12 hours in 1 service day. In addition, the total hours of daily service, including scheduled workhours, overtime, and mealtime, may not be extended over a period longer than 12 consecutive hours. Postmasters and exempt employees are excluded from these provisions.
 
Back
Top