I'm an RCA and I currently can cover 5 routes out of the 8 in our office. One of the routes I cover is the heaviest in the office. I almost never get it done by the evaluated time. I've tried my best to get a handle on it but it's just so massive with flats, mail and parcel volume. I've asked my PM to take me off it. Her response was that she has no one else to do it. (The only other available RCA covers the other 3 routes.) My next request was to ask the regular to take a different day off other than Monday, the regular refused. I was basically asking the regular for help, I'd like to keep doing the route just on a lower volume day until I know it better. I end up curtailing, which I hate doing and try my best not to, bc I can't handle it and then she complains about it So here's my question, can I refuse to do the route at all, being as I already know the required 3? I do not understand the regulars resistance to giving me a little help, to work with me.