Dock Deliveries?

[Acarrier]

Amazon front office (authorized delivery point) doesn’t accept any parcels (returns). They want all returns taken to Inbound in the back of the warehouse.

Semi-trucks are lined up waiting to be checked in.

Playing frogger with freight liners and my LLV is not equipped to be at those type of docks to unload. It’s a safety hazard.

Amazon get an average of 40 parcels of various sizes a day. I leave notice with the office, because they refuse parcels. They never come pick up the parcels, so they pile up at the office.

There’s roughly 15 post-cons and 8 huge boxes full of Amazon returns in the box section.

How to handle this?

 

[blue_goose1348]

Amazon front office (authorized delivery point) doesn’t accept any parcels (returns). They want all returns taken to Inbound in the back of the warehouse.

Semi-trucks are lined up waiting to be checked in.

Playing frogger with freight liners and my LLV is not equipped to be at those type of docks to unload. It’s a safety hazard.

Amazon get an average of 40 parcels of various sizes a day. I leave notice with the office, because they refuse parcels. They never come pick up the parcels, so they pile up at the office.

There’s roughly 15 post-cons and 8 huge boxes full of Amazon returns in the box section.

How to handle this?

Put everything in writing dated and signed; you have a good start in your post. Submit to management and it is their responsibility to determine how it should be handled.
It is your responsibility to insure the method is safe. If it is not, put it in writing, again. Make sure you are properly compensated, which is also your responsibility.

 

[gotstamps]

Each address has 2 Delivery points, parcel delivery and mail delivery. I would deliver them to where they request for the proper delivery credit.

 

[Twingrlie]

The delivery point that’s mapped is where you take everything. No place should have two delivery points. We deliver to one spot only because we map one spot only. If Amazon won’t take everything, you hold everything, inform management they aren’t providing one location for everything and return it as NMR after 10 days.

 

[Twingrlie]

Each address has 2 Delivery points, parcel delivery and mail delivery. I would deliver them to where they request for the proper delivery credit.

Now where does it say that? We plot where we park the truck to deliver the mail and where the front doors are for each address. It doesn’t say in mapping to plot the parcel delivery point.

 

[Burnt]

The "door" isn't actually meant to be the door of the building. It's meant to be where you deliver parcels.