Richard -- "Just curious if anyone is held accountable if they don't answer the phone or come in? We have an RCA that has another job Monday thru Friday. He is only available on Saturday. During the week everyone fills in for his unavailability. "
-- Accountability depends on manglement doing its job. If manglement is only scheduling him for one day a week, apparently their mind is clear. He shows up and runs the route -- no problem ( at least in their mind ).
-- Different matter if he is scheduled several days, but does not show up - and other RCA's have to fill in.
-- Must be the office "pet", or
-- Has "something" really good on manglement, or
-- Manglement is really adhering to the PMG's edict "to keep RCA's at all costs."
-- Might invite your Assistant District Representative to look into the mater.
-- Certainly not fair for those RCA's toiling away to cover for the RCA only to have him "slide" into the next opening.
-- Karma could rear its ugly head if the RCA somehow manages to mess up the e-bidding process.