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About to start a new RCA position in an area with very high turnover- what's going on?

<blockquote class="spPostEmbedQuote"><strong>btdtret said </strong>
EthelAnne et al -- Thanx for the view of what happened in your office.

" the carrier on her primary assignment does not get paid to train RCAs, so refuses to do it."

--  Maybe manglement could have told the regular " You don't want to train your sub, fine, she is no longer your sub.  She'll go to another route."  After all, the sub belongs to the USPS.

--  Don't know if manglement ordering a regular to train a sub is a legal order.  -- anyone??

" she got fired for insubordination when the PM initiated a discussion with her about performance inadequacies and she decided to give him an earful."

--  Well, good for the sub although it cost her a job.  Apparently the PM had no idea what kind of "training" the sub had received.

--  A good bet that the "earful" just went in one ear and out the other!

--  Did the sub finish her probationary period?

--  You probably should have suggested the sub write a letter to the PMG, describing her experience at the post office.   It would have been interesting to see in the PMG still holds to "keep RCA's at all costs."    The PMG "inviting" your PM to DC at his / her cost to explain what happened to the sub would have been interesting.  </blockquote>
No, she had not completed probation, I just got involved because she contacted me and I told her all I could do is speak with the PM on her behalf and she could be terminated for any reason or for no reason during probation and she did not have any recourse, but I would (and did) speak to the PM.

I hope I did not convey that the RCA was blameless in this situation. Her in-office training did suck; but she made things a whole lot worse than they had to be with her attitude and failure to respond to guidance/correction. I just brought up the incident in my office as an example of training that goes wrong, even in what I consider a pretty good office.
 
<blockquote class="spPostEmbedQuote"><strong>Deer Smearer said </strong>
Retention rates for RCAs are around 65%

<a href="https://www.postaltimes.com/postalnews/turnover-rising-among-non-career-postal-workers/">From Postal Times</a>

The average annual turnover rate among non-career employees rose from 38.69% in FY2015 to 42.82% last year, the U.S. Postal Service reported earlier this month. Postal officials had set a target of 34.8% for FY2016.

Turnover was worst among City Carrier Assistants (CCAs), rising from 54.24% to 59.66%. Among the other three major non-career categories, turnover for Rural Carrier Associates rose from 30.1% to 35.29%, for Postal Support Employees remained stable at 36.6%, and for Mail Handler Assistants increased from 29.86% to 37.67%.  </blockquote>
I was incorrect in my earlier post when I stated that "retention rates for RCA's are about 40%"

Deer Smearer is correct in his statement that retention rates for "all" RCA's stands at about 65%

BUT retention rates for newly hired RCA's is less than 40%
 
<blockquote class="spPostEmbedQuote"><strong>gotstamps said </strong>

The subs know what route they are going to when they go to Academy. The 'shadow day' is on the route they will be servicing and they could get a copy of the 4003 on that day. These newbies get a whole lot more training than we did; 3 days of 'good start(?)', then 3 days OTJ training which was 1 day together and the following 2 splitting the route, then nothing but 'Good luck!'. I did get some assistance from other subs when needed on routes I'd never done, but that was it.

My sub got a 'shadow day', all the Academy & LLV training, AND 5 days of OTJ. He still misdelivers mail to wrong names and/or wrong addresses. He doesn't care to do the job right, it's a paycheck and I wouldn't be surprised if he milks the clock since he is Still in his '5 PP of actual time'.   </blockquote>
Actually, SOME of the subs know (or knew) which routes they were going to when going through Academy.  The letter I received had one route number.  The route on which I initially shadowed had another number...and the route to which I am assigned has a completely different number.  Some of my Academy classmates actually received correspondence that correctly stated the route to which they were assigned.  What a concept, right?  ?
 
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