Totally. We start with respect and interest. Pull as a team. The good managers we get understand and support. The crapheads pretty much ignore us because we have a little talk when they first arrive -- do you want to stay off telecons and the lists from district, then just leave us alone and go harass the city carriers, because you've got two full time jobs trying to get them to do 5 hours work in 8 hours. We all know rural far beyond what Mr Craphead does, so very quickly he gets it. We're lucky, no weak links, all pull together as a team.In other words a little humanity and consideration would go a long way.
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The burnout point is likely true often. Our District doesn't have that issue really, it's the curriculum, the force of city bred HR managers harassing rural trainers to teach the city way as the gospel, and the typical political crap the PO is rife with in the District environment. That's what blew out our trainers. They want 50 minutes of safety and 10 minutes "by the way" of real training. They focus on stuff we rarely actually do, and do little that's practical and useful. Yeah, they've "revised" the curriculum, but you know the deal -- District had their hand heavy on the fix, so it's not really from the practical and useful side.I'm not going to lie. There are a lot of burned out academy trainers, probably for the same reasons stewards get burned out - overuse. Not everyone is capable of training. Whether that be at an academy or on a route. It takes patience and the ability to stand back and let a student make mistakes. We are wired to learn from the screwups. Rca's can be instructed correctly and not understand until they get hands on and screw it up. I learned more from my mistakes than I ever did from verbal instructions. But, I'm hard headed that way. Listening, it turns out, is a skill of the aged not the young. The young just want to keep reinventing that wheel.
On another note, there is a packet that accompanies a new RCA to the office that details the on-the-job training procedures. It involves the regular showing then observing the RCA perform those tasks and provides for auxiliary assistance to the regular training to compensate for the additional time required. Anyone else seen this? Never seen it done yet?
For each new hire, we provide three days on the job training with the regular carrier for the route they're going to be the relief. First day, mostly observation and minor help, second day does part of casing and part of delivery, third day does all of both with regular observing and tutoring.
When as RCA is going to be asked to work a different route, we offer the same training for that route. Usually the RCA catches on in one day and wants to take it from there. When we invest time and training in them, they feel part of the team, and willing to try to do their best. The new hires that don't fit usually bale early -- too much work, etc -- the good ones stay.
I pretty much agree the way it's done now. However, it could be a good launch for a new RCA if done properly, with the right curriculum, the right amount of time spent on each subject. My training, a bazillion years ago, was helpful, informative, practical. That being said, with the power junkies, city mindset of today there's about a zero chance of making it worth the time. Too bad, it could be a great launch.The training you get in your own office, and the support you receive (or don't) from management, and of course your own natural aptitude for the job - are what really matters. The academy is what I'd call fluff - a needless formality that really just scrapes the surface of what the job entails. Something out of touch management came up with. A huge waste of time and money for the USPS, and the new RCA.
I got to academy tomorrow. I just finished orientation, shadow day and driver training and so far absolutely nothing other than the shadow day has pertained to the role of RCA.For those that have gone thru academy recently:
How was it? Did you feel you got enough info? What things would you change?
View attachment 1605
Welcome to the circus!I got to academy tomorrow. I just finished orientation, shadow day and driver training and so far absolutely nothing other than the shadow day has pertained to the role of RCA.
The driver’s doing the training basically said it’s awful, they wouldn’t do it again or they’re quitting.
I showed up to shadow and was immediately told the RCA hired before me had been there about 5 months and cried almost everyday the first 3 months. I kinda feel like I jumped on some insane ride, I have on the job training next week for 3 days and have already been told that I should be prepared to not get training and run the route on my own.
I’m pretty determined to make this work and J am definitely a self-starter and problem solver and one of the most stubborn people on the planet, I can’t imagine someone without a very strong personality and determination making it past 90 days with what I’ve seen so far ?
Just a wild guess, but from what you've shared here and how you've said it, my guess is you won't fall into the trap of believing everything negative you hear, and that this is a good job for the most part. Ask lots of questions, short ones with direct answers possible, both of management, your "trainer" and the workers on both sides of your case. You'll figure out which ones you can go to with questions and which don't give a shit.I got to academy tomorrow. I just finished orientation, shadow day and driver training and so far absolutely nothing other than the shadow day has pertained to the role of RCA.
The driver’s doing the training basically said it’s awful, they wouldn’t do it again or they’re quitting.
I showed up to shadow and was immediately told the RCA hired before me had been there about 5 months and cried almost everyday the first 3 months. I kinda feel like I jumped on some insane ride, I have on the job training next week for 3 days and have already been told that I should be prepared to not get training and run the route on my own.
I’m pretty determined to make this work and J am definitely a self-starter and problem solver and one of the most stubborn people on the planet, I can’t imagine someone without a very strong personality and determination making it past 90 days with what I’ve seen so far ?
View attachment 1605
Welcome to the circus!
Some of us do still love what we do, even though it’s currently very difficult. I try to remember there are a LOT of people who lost their jobs recently.......
Driver training-
Sorry you got a disgruntled person! It happens. Please ask about the blind spot created when driving RHD (mostly for right turns) and how you need to physically move the nose of the vehicle leftwards to “uncreate” the blind spot. Most other things can be learned in time By asking us old uns ...
no one will teach you this but go in to case and create yourself a cheat sheet. I’ll work up a quick one and post below.. essentially you write down all road names and the place they have in case, then alphabetize. Piece of cake! Cuts down on hunting and pecking...
do your best, “speed” only comes w time and efficiency so give yourself a LOT of grace .... I would say takes minimum 3 months to learn first route and a year to learn the job and then it’s continually a learning process that’s up to you.... the USPS only bangs rollaway runaway in your brain and not much else ?
Flash gives some great advice! In addition to the cheat sheet he's set out here, also on a second sheet, write from top to bottom, against the left margin, all your streets in the order of delivery. This will also serve as a parcel cheat sheet which you can list the larger pieces etc. You won't need that sheet forever but a good crutch for starters.View attachment 1605
Welcome to the circus!
Some of us do still love what we do, even though it’s currently very difficult. I try to remember there are a LOT of people who lost their jobs recently.......
Driver training-
Sorry you got a disgruntled person! It happens. Please ask about the blind spot created when driving RHD (mostly for right turns) and how you need to physically move the nose of the vehicle leftwards to “uncreate” the blind spot. Most other things can be learned in time By asking us old uns ...
no one will teach you this but go in to case and create yourself a cheat sheet. I’ll work up a quick one and post below.. essentially you write down all road names and the place they have in case, then alphabetize. Piece of cake! Cuts down on hunting and pecking...
do your best, “speed” only comes w time and efficiency so give yourself a LOT of grace .... I would say takes minimum 3 months to learn first route and a year to learn the job and then it’s continually a learning process that’s up to you.... the USPS only bangs rollaway runaway in your brain and not much else ?