• Everyone, please help make our jobs easier and choose the correct category. Thank you

Call in time

Emily outen

New member
Just curious.. is there a time limit on how late and rca can be called in? When i started i was told if you weren't contacted by 9am (an hour after start) it was safe to assume you had the day off. Then there are days like today where i received a text after 11am to run a portion of a route mind you i live almost an hour away. Can someone share the actual contract portion pertaining to this?
 
Emily outen -- "Just curious.. is there a time limit on how late an rca can be called in? Can someone share the actual contract portion pertaining to this? "

-- Nothing in the contract about when an RCA can be called in.

-- There is a non-citable Step 3 indicating RCA's are NOT ON CALL.

-- However, if your office uses the 9 am time as a cut off, go with it.

-- You should know ( by now ) all the post office phone numbers. Let an answering machine be your "call-screener". Don't pickup the phone - unless you want the work.

-- If the 9 am time as come and gone, go about your household chores of being out and about. Don't answer your cell phone. Cell phone and scanner text messages from manglement should be for emergencies only. ( being short of RCA's is not an emergency, although manglement probably considers it as one )

-- If manglement is aware that you live an hour away and still calls, things must be serious at the office, but should not be a concern of yours if after 9 am.

-- If manglement pulls the "availability" card, just mention it was they who implemented the 9 am cut off.
 
Just don't answer phone calls and text after a reasonable time, if you are good with 9am (an hour after start) then they will either need to find someone else or do the work themselves. As far as I know there is no rule pertaining to your question. I know a few Bully PM's who think you are to be at their beck and call, but this just simply isn't the truth.
 
When i was an RCA. I worked as a flooring installer. We started our day at 5:30am. If I got a call, i ignored it. My pm knew i worked, so don't bother calling.
 
Back
Top