Dispute numbers

[Howah44]

I konw there is a dispute form, where if you think something is a flat but you get credit for a letter, etc...

I think I will have to dispute the fact the person (morons) math is wrong, on the amount of letters, flats, scans are off.  In addition, I was shorted on certified and reg letters & some other items.

Tomorrow, I will give this person, each day the descrepencies I have.

The main problem,  I see is Mr/Ms lazy, will not admit to the mistakes and or wont want to correct his/her mistakes.

There is one task that I was told I will not get, so I intend to write a letter/memo stating my case.  

Would that be the way I need to approach the situation with the math errors and omission of things ??

 

[btdtret]

Howah44 -- Disputes / Disagreements procedure was covered on page 14 of the Mail Count Guide.

"I was shorted on certified and reg letters & some other items."

-- Certs and Reds should have been addressed the day you received them. 

" I see is Mr/Ms lazy, will not admit to the mistakes and or wont want to correct his/her mistakes."

--  As long as you filled out the Mail Count Dispute Form and have documentation, the office steward or ADR may be able to help.

"There is one task that I was told I will not get."

--  Has manglement mentioned why you will not get it?    If that task is mentioned in the Mail Count Guide or was discussed at the office pre-count meeting, should be an easy win -- if you qualify for it.  If the "task" shows up after count, then request payment via the 8127 / 1314-A for the "new" task.

"Would that be the way I need to approach the situation with the math errors and omission of things ??"

--  Math errors and omissions would be addressed the day or so after having the 3-day period to check the paperwork.  Should be easy to show math errors.   Omissions, as in another carrier got credit, but you didn't for the same thing, also easy to prove.   Grieve if denied credit.

 

[Howah44]

I will check out page 14 of the mail count guide.

For example Tues am, I would give mgt person riffle time, cert/reg count, upside letters, mark ups on a sheet of paper dated  the previous day. 

Mgt spoke to someone above him/her (poom, fill in, I think)  I did discuss this task with mgt during the precount conference and there was nothing said that I would get it or not.

The problem with math errors and this person he/she will not sit down and go over with me, and his/her handwritting on post it notes, is comparable to a 7 yr old.  The ommissions were not likely given to another carrier.

On Tues, when I go back to work, I will give person, another copy of the info (i handwrote) of daily certs etc,  the corrections of the math on another sheet and a copy of the daily sheets.

I will have copies of everything so I can double check everything.

I knew this was going to happen it happened the last mail count, approx 5 years ago (I think).

 

[HardearnedTan]

You are on the right track--document as clearly and as precisely as you can the items or situations you have disagreement about.  Cite your references that you found in the mail count guide or from your pre-count conference.  Prepare as concise and pointed a dispute letter as you can with this info; then get it stamped with the round-date in your office (be extra prepared with your OWN copy for keeping) and drop it on mgmt.'s desk; step back and watch the squirming begin.  

Mgmt won't want to forward a dispute letter on up the chain when it looks like you've done your homework and know your stuff--they may have a change of attitude and be ready to make a few corrections to your totals.

Good luck--and godspeed, the clock is ticking.