• Everyone, please help make our jobs easier and choose the correct category. Thank you

mark up

rca -- "when we stamp letters or parcels unsealed or damaged is that a markup?"

--  Putting stamps on letters is part of the "Service" in USPS.

--  Unsealed or damaged parcels -- request to be timed to take such items to the supervisor for proper stamping -- by him / her -- and to return to the case.
 
Good question, and it has been mine for several counts. There has never been an answer anywhere listed in any count guide, nor during any of the count schools  I've attended. As btdret pointed out, things required to be done, but not addressed in any rule or order, nor addressed in any manual, but done and needed to be done on a weekly or daily basis is to be timed and placed in column 17. We are required to stamp and or mark a parcel or letter that has been damaged so that the customer knows the piece was received that way and nothing was stolen from the piece after delivery. There is no time allowance therefore  it must fall under column 17, the catch all column.
 
I tried to get column 17 credit for this for years so they decided it's a clerk function.  Now we get to deposit the damaged mail into a tub next to the hot case where it sits delayed for several days until one of the clerk sloths who claim to be spread too thin gets to it.
 
Bud Budderly -- "I tried to get column 17 credit for this [ having damaged or opened letter or parcel stamped as such ] for years so they decided it’s a clerk function.   Now we get to deposit the damaged mail into a tub next to the hot case.."

--  Then that should be a timed event too.

--  And for offices that claim clerks should stamp damaged articles, but don't provide a means for doing so like in "Bud's" situation, I'd request to be timed when I call for a clerk to come to the case to get the item as well as explaining what needs to be done.  Or the time to hunt down a clerk to turn over the damaged item.
 
Back
Top