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New RCA with questions....

tankerton37

New member
Ok, so I just hired in about 6 weeks ago. I did my orientation starting on May 14th, then the Rural Carrier Academy the following week, then sent to my office. I have a few questions in regards to how my PO operates. First of all, I'd like to include that I work at a very small office. We have a K route and aux route (which is ran by a rca from another town.) On my shadow day, I was with a sub as the regular was out sick. When I got to the office, I was informed of this and I didn't see what the big deal was. The PM and the clerk told be that, "The regular was very lazy, whines alot and will try to drag me into her personal drama and turn me against the PM." I thought that was extremely unprofessional and none of my business.Then when I was told to start after the academy, the regular showed up and the PM yelled at her and told her to, "get out until you can provide the proper documentation for being out sick." I understand needing the required paperwork, but again, I thought it was unprofessional to yell at her in front of me.I am left handed. I was told by the PM it was against company policy to case and pull down left handed. I don't case backwards, I just flip it around. She has banned me from using my left hand, and yells at me if she sees me doing it. She also sits with a stop watch and times me when I'm casing. That bothers me!I work on Mondays, the busiest day. I have heard of some RCAs kicking back some mail (flats) until Tuesday so they can get out and done in time. I don't take breaks, I don't even stop for bathroom breaks, and still having trouble making my time.So my questions are, are all PMs like that, or is mine off her rocker? Does anyone else kick back a tub of flats on Monday's and deliver them on Tuesdays? Anyone else banned from being left handed? I have an interview at a larger office next week, are bigger offices better? (They have an LLV route open, I HATE using my vehicle!) Any info would be greatly appreciated!!
 
tankerton37,Keep your chin up. The smart carriers are prolly sleeping right now.  I am trying desperately to get my night-owl tendencies reversed for the job.Keep scanning for a great response. The folks on here will give you sound advice. It's a tough scenario. More experienced carriers will assist with how to proceed. Try to ignore PM and flying monkeys. Easier said than done. Focus on what you can control and revel in the joy of your successes.Sorry I don't have more to add, 2nd day running half a rural route, so I'm learning too. For now, just take the high road, respect yourself and do the best you can.Best to smile and say, " I am doing the best I can, do you have any advice regarding how I can improve? I really want to contribute to the team. Credit btdtret. Another added remark may be, "Thanks for bringing that to my attention, I will work on improving?" Remember to get specifics. Others will know how to approach this without causing more drama.Good luck. Do you! 
 
Tankerton37- "So my questions are, are all PMs like that, or is mine off her rocker? Does anyone else kick back a tub of flats on Monday's and deliver them on Tuesdays? Anyone else banned from being left handed? I have an interview at a larger office next week, are bigger offices better? (They have an LLV route open, I HATE using my vehicle!) Any info would be greatly appreciated!!"

OMG!!! Not all PMs are like that. You've certainly got a "doozy" of a control freak there! I'm SO lefthanded, I'd hardly notice my right gone if you took it! NOTHING says you can't use your left hand. Keep the INTERVIEW & keep it positive. Every office runs a little different & larger offices are a bit easier in some ways since there are more employees & you're less likely to be a target.
You're PM is harassing you and you're Regular Carrier. The Regular Carrier could grieve the treatment she is receiving & should file an EEO against the PM.
You are new & cannot be expected to make the evaluation everyday, especially if Mondays are heavy there. Our Mondays have actually lightened up as the PO is "load leveling" our are so Tuesday is heavier. If you are running your primary route multiple days in a row & mgmt allows, cutting back bulb business mail can be done. There is no cutting back on another carrier unless instructed by mgmt.
FYI: a Dr note for being Sick is only a REQUIREMENT when 3 or more consecutive days out or when on Restricted Sick Leave. Your Regular has another grievance if neither of these pertain to her situation. A call to the District Rep is definitely in order on ALL of these issues. You can find your Rep on the Union website front page.
 
tankerton37 -- Normally we'd say "Welcome to the USPS!", but in your case, it would be "Welcome to the Twilight Zone!"

-- New RCA's get paid actual time for the first 5 pay period, so you may have a pay period or two to go until pay is based upon the evaluation of the route. Being new, you WILL go over evaluation and will be providing the USPS with "free work". It happens to everyone new RCA, so you are not alone in that matter.

-- You are in your probationary period which is 90 work days or one calendar year ( which ever comes first ). Keep a log at home of the days your work and the routes you work ( more on that later ). Don't make a big announcement in the office when you complete your probationary period; it just means a union rep can work with you should you have an "every day" grievance. Now is the time to be a "turtle" -- keep you head in and keep under the radar as manglement can fire you for literally any reason they can come up with.

"The PM and the clerk told be that, "The regular was very lazy, whines alot and will try to drag me into her personal drama and turn me against the PM." I thought that was extremely unprofessional and none of my business."

-- You are correct in your observation of unprofessional behavior by other personnel. If the allegations are true, you will soon discover that about the regular carrier on your own.

"Then when I was told to start after the academy, the regular showed up and the PM yelled at her and told her to, "get out until you can provide the proper documentation for being out sick." I understand needing the required paperwork, but again, I thought it was unprofessional to yell at her in front of me."

-- Now is the time to learn about some of the manuals and handbooks used by the USPS. The ELM is the Employee and Labor Relations Manual. The current version is #41 ( I think ). From Section 513.361 - of the ELM: Three Days or Less -- For periods of absence of 3 day or less, supervisors MAY accept the employee's statement explaining the absence. Medical documentation or other acceptable evidence of incapacity for work or need to care for a family member IS required only when the employee is on restricted sick leave OR when the supervisor deems documentation desirable for the "protection of the interests of the Postal Service." ( an easy way out for manglement ).

513.362 -- Over Three Days -- For absences in excess of 3 days, employees ARE required to submit medical documentation or other acceptable evidence of incapacity for work or of need to care for family member....

-- As an outsider, I'd say the PM is trying to make the regular quit ( IMHO ).

-- The USPS has policies to deal with bullying in the work place, harassment, etc, so it would be up to the regular to start filing grievances in an effort to halt the PM's behavior.

"I am left handed. I was told by the PM it was against company policy to case and pull down left handed."

-- Normally I'd be requesting the PM provide a reference for the policy. But in your case, best to let if ride as it seems the PM could consider such a request as a challenge to authority from a new RCA. And grounds for her to show you the door.

"She has banned me from using my left hand, and yells at me if she sees me doing it."

-- Now THAT is bullying and harassment. Contact your Assistant District Representative. The ADR can be found by visiting the NRLCA.ORG web site's home page. Scroll down the page. Info on Stewards and ADR can be found on the left side of the page. You will need to know what District and Area you are in.

"She also sits with a stop watch and times me when I'm casing. That bothers me!"

-- See above! Learning what to do as a new RCA is stressful enough without someone constantly looking over your shoulder.

-- Without waiting for help from an ADR, you might be able to get the PM to back off a bit by telling her that you will be contacting the USPS EAP ( Employee Assistance Program ) because of the stress you feel from the PM's actions towards you.

" I have heard of some RCAs kicking back some mail (flats) until Tuesday so they can get out and done in time."

-- The PM is the one to tell what mail can be curtailed ( kicked back ). You can politely request to kick back some bulk flats ( but don't count on your PM giving an okay ).

" I don't take breaks, I don't even stop for bathroom breaks, and still having trouble making my time."

-- Everyone, especially brand new RCA's have trouble making eval time. Even more true for having a K-route on a Monday. Take those breaks. The contact ( EL-902 ) calls for 30 minutes for lunch and another 5 minutes for "personal" time. If you are an area of the country experiencing summer time weather ( hot and humid ) you better be visiting the drinking fountain often or have bottled water at the case to get yourself hydrated. Google "heat-related illness". Bath room breaks are part of your personal time. You will burn out sooner if you forgo your breaks.

" I have an interview at a larger office next week, are bigger offices better? "

-- By all means take that interview!! If only to get out of your current office. Otherwise you could only request a transfer to another office that has an RCA opening AFTER completing your probationary period.

-- A larger office usually means more helpful assistance ( pointers from other RCA's and regulars ) and less attention from manglement. Getting an LLV route would be a welcomed bonus.

"are all PMs like that?"

-- Thankfully NO! The USPS has a ( bad ) habit of shuffling "problem" managers from office to office instead of getting rid of them or "reeducating" them in personal interaction. Could be your current PM is in her "last change" position as a PM.

-- As we tell all new RCA's -- hang in there. It takes a while ( several months, at least ) for everything to "click" where you feel comfortable in doing the job. Also, being a rural carrier is not for everyone, but give it your best effort ( several months ) before realizing it might not be for you.

-- Good luck - especially with the interview!
 
Hey there, fellow 2 year RCA here. Sounds like you've fallen into a rabbit hole there. I also work in a tiny office, just the opposite of your situation. Everyone here is highly conscientious, gets it done right, and is mostly totally left alone by the PM. Never a cross word or raised voice.

I could go on about how it all starts from the top, but that's obvious. For you, I see some good signs. You are taking this serious, and trying to work hard. You're at a disadvantage working Mondays. That is a raw deal. My reg goes out of his way to not be gone on Mon or Holiday Tuesdays, because he knows its hard to hang on to RCAs. Rarely will flats be left behind, but those are tough on a new hire.

I'm also left handed, and can't case letters well. I take all that DPS to the street. Once you get the hang of it, it goes well. Casing flats, I can fly, but I'm a bit ambidextrous.

Best advice is to learn that case as fast as you can. That, for me, is the key to a good day. Case those flats, mark packages, and get out.

On packages, I use my own markers. I have a box of multi colored file folders. I cut them into strips about 6 inches wide. I'll then jot a bit of the address on the marker to give me a memory jog, and case it. One color for boxes, the other for smaller parcels that will go in the box.

What are you driving? Car/truck or LLV? If you in your own vehicle, I may have some suggestions that could help, but its up to everyone to find what they like/what works for them.

Why anyone would sit and time a new hire is beyond me. Its so counter-productive and ill informed.

Mostly, learn that case and memorize that route. Look at Google maps, etc. If your reg or PM is approachable enough, ask for a set of "casing stickers". You can use those at home to stare at names, and the flow of the case. You could even cut those stickers in strips, and lay them up somewhere to replicate the case.

It is so hard to start. In a few months your memory will save you. Memorize!
 
By the way, if this semi-bullying behavior is a continuous thing, you'll have to think about the whole way to handle bullies, etc.

Much easier said than done, but it is true that standing up to a bully, and making it obvious that you aren't OK will being picked on will pay dividends in the long run.

Stay diplomatic, professional, of course, but there's nothing wrong with letting a supervisor know that you are trying, and when their actions are hampering you. Like I said, easy for me to say.
 
As a former police officer we have always heard stories of certain supervisors yelling and cursing at officers.I never experienced that myself.  I've been given verbal and written reprimands but never been cursed/yelled at.Its always been my personal policy that if I screw something up you can:A.  Talk to meB.  Write me upC.  Send me homeBut NOBODY under ANY circumstance is gonna yell and/or curse at me.  If that happens I walk out the door and they can do whatever the hell they want.  And that would be after I yell/curse back in front of everyone.  But thats just me.
 
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