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Newly hired and need suggestions

I just recently started taking DPS to the street and I’ve been finishing the route by 1:00 on a light day. My advice would be to try taking your DPS to the street when you have a light mail day. I spend extra time rubber banding it by streets and still get back by 1. I also stopped marking my parcels and only handle them while loading the truck. That saved me so much time. I do case any small parcels that will fit and pull them down in order with my flats. It just takes some time and practice to get a method that works and btw...I work on different routes in different offices and I have different methods for each route. I honestly think every route is unique and what works for one might not work for another.

It sounds like the office your in is awful though. I’ve never been denied help. The PM’s I work for will come out and deliver mail for anyone that needs help if there are no other subs available. They’ve even sent CCA’s out to help on rural routes which I believe is a big no no but when you’re out there feeling screwed, you’ll take help from anywhere!
 
kelker11 -- more info:

-- WHEN you COMPLETE your probationary period of 90-work days or one calendar year, which ever comes first, DO NOT make a big deal of it. Manglement probably is not keeping tabs, so don't expect a "congratulations" from them.

-- Upon completion of your probationary period:

- the union can really represent you ( how well, of course, depends on the abilities of the office steward or area representatives )

- Plus you can submit at written request for a transfer to an office with RCA vacancies. ( Article 30.2.F.1. )

- If accepted, your current office can only hold the process up for 30 days at most.

- Be sure to do your "due dilligence" before hand so you don't end up in a worse office!

-- The rural carrier position is a continuing learning process.

-- I'll wager "Rt2mailman" with his 34 years will admit to it.

-- With the USPS -- the learning and the BS never stop.

-- Taking DPS to the street is something of an art form. Start with a half-tray or a full tray. It will take time to get used to it. It is not something that can be learned in a day, you have to give it some time. On the plus side it can help you get out of the office earlier and away from the office "drama".

-- One way to look at the situation: manglement needs you more than you need manglement.
 
Do not work OFF the clock. If you get permission from the PM / Supervisor / OIC to come in early, fine....ALWAYS put actual time worked.

If they say no, simply come in assigned time. Working off the clock hurts the whole industry. $17.78 per hour....then working for free....no way.

You are getting much sound advice....the most important is organization. You are wise to come here....sounds like your superiors never carried mail....more clerks than ever are becoming pm's....if you get a PM that has, he / she will help.

No support or advice from regular carriers or fellow rca's? Transfer here.
 
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Every carrier does it differently. Keep at it, you will find what works best for you.

The biggest on route time sink I've seen (besides chitchat) is package hunting. How many times do you touch a package between when you load it and when you deliver it? Ideally that number should be ZERO. Once or twice to rearrange is acceptable, but if you are consistently hunting when you pull up to deliver a package, that can eat up a lot of time. Like Tan said, divide and conquer is key. Maybe even consider cargo netting to physically separate the sections of the route.
The NEW package look ahead format has the symbols on the bottom that are helpful. Loaded, Not loaded and Partial loaded. I like this system, it allows a bit more accuracy in knowing which packages are actually in your vehicle and not at another office elsewhere.....
 
I work any of the 11 routes our office has and one thing that still bugs me are the holds. I sometimes have holds for more than 25 people and my question for you guys is, how can you take care of your hold parcels in an organized and speedy way? Carriers in my office do not use hold markers in the case so I have to physically sort through my spurs for each address to see if I have one for a hold.. it is time consuming, so what is your trick to work your holds?

I use parcel markers for some routes. Before I pull down I just put those packages aside. If I know the route I'm lucky that I can remember the hold before I load up. Or you can just take everything and when you get to your hold marker make a note on the parcel to bring it back. I keep a running list of holds at my case and use the yellow hold cards as well just in case. If its an unfamiliar route I will take the hold card with me.
 
Got a couple tips that may have already been mentioned, but are what help speed me up.

If you must get out earlier, taking DPS to street is the fastest route to that. Transfer it to short trays, and put a strap over it to get it to vehicle. One there, wedge it between your pull-down flats (I keep them in tub) and the dash, just on your left. If your dash/windshield will enable it, use this as a desktop/set up tray, sticking your next 3-4 addresses from DPS up in delivery order. If it won't stay put, construct some sort of thin cardboard shelf to retain/hold this DPS up there where you can see it.

I bought colored heavy paper file folders and cut them into strip about 3 inches wide to use for package markers. Use certain colors for spurs, others for boxes. Can jot a few numbers of address on them if needed, then reuse.

Mostly, it takes a while to get really fast. Got to have all those names and numbers memorized and burned in. That just comes with time.

However, if you've got trucks with boxes coming in at 9:00 to 10:00 this is just awful. My route is about 6 hours, too. If I were in the PO at 10:00 picking up packages I'd be going insane.
 
...use package lookahead to help you organize packages that will not fit in the case into trays? Use load function on the scanner if it will tell you a number place them in trays according to the shelf numbers
The supervisor has been telling us that we will all be using this function soon. I've been wanting to try it. I'll go ahead and take the leap on my next scheduled day.

...try to get your regular MORE involved
She has been great. Everything else that you mentioned (except package look ahead), she trained me to do. Sorting the small packages that will fit into the case...we are the only two in the whole office that do that.

There are fifteen routes. Thirteen are full routes (with four city), and two are auxiliary routes that are around three hour routes. The rest are rural routes. Thanks for all your suggestions. I really do appreciate them!
 
why is it so disorganized? every office ive ever worked in..presort flats first..then raw flats. then raw letters. then dps. packages last. When i mark my packages, i try to put them as close to route order as i can get the large packages. but i work in small offices. so im not in everyone elses way. i case as many small packages as i can. then try to put the packages that will fit in the box in close to route order too. how do you pull down? i learned with straps. probably the slowest way to do it. imo. i started using flat tubs, and turning each bundle of mail a quarter turn. this way i can put almost every package that will fit in a mailbox right in with the persons mail. helps a lot out on the route when you dont have to rummage through 20 small packages to find the one you need. when i started..i put a number on the flat tub for the order it came on the route. now that i know the route, i dont have to do that anymore.
When I first started, I was saving the packages until last. But the supervisor is the one that told me to mark them first. When I started watching the other carriers, they ALL mark there packages first. Then the flats, then DPS...DPS is always last. But only about six of us case. The city carriers dont case any DPS, and some of the RCA's that drive an LLV don't case. All of us that drive POV's case. This is the only office I've worked in, so I have nothing to compare it with.

As far as pulling down, I start at the top right, and I criss cross. I worked in an office before, and often helped in the mailroom. When we pulled down there, it was always top to bottom. When I first got to the post office, they all pull bottom right to upper left. But because of past experience, I kept putting the work behind instead of in front of the previous box. They still nag me about it, but having mail NOT be mixed up is more important to me. Anyway, all my mail is loose in the tray...and I use the hard plastic gray trays. Mail doesn't slide in them like is does in the white plastic trays. As far as packages....I have six rows on my case. Each row gets its own tub, and each tub is put in order by address before I leave the post office. No digging, just pull out the first package in front. And yes, all my tubs and trays are numbers so I know I'm pulling the right tray/tub from the back of my truck.

I wish I could see how you stack mail and packages together in a tub. I can't really visualize that in any way that would work. But thanks for all your suggestions and thoughts.
 
? Is this real?

1) DPS to the street, learn it. Case everything standing up. If only flats, pulldown goes much faster. You can work DPS out of a 1/2 tray.

2) for pkgs, Get a little flip notepad. I mark down the house #, and street abreviation if not a unique #. I write in 3 columns: beginning, middle, end. You could also go by rows. Your package lookahead if setup correctly will put it in rows. You can use a sharpie and mark each pkg 1,2,3,4,5,6. Anyways, these are ways to avoid marking parcels. I don't mark my large, i use my notepad.

Put your smalls in a tub, standing up, in route order. Your choice on marking these.

Once you're past your 90 days, then we can offer some dangerous advice.

1) So you're saying use a half tray for DPS and a half tray for flats. And them match them up as I'm delivering? If this is something you do, are your trays side by side or one behind the other in the vehicle? I need to take the half trays out to my POV and play around with them to see what I can work out. Casing DPS takes forever.

2) Having never used it, I'm not sure what our package lookahead does. When you scan your large packages, why don't you mark them? It seems like that would be easier than having to write them all down.

And yes, I do put my smalls into a tub in route order.

Can't wait to hear the dangerous advice!! Thanks!
 
When I first started, I was saving the packages until last. But the supervisor is the one that told me to mark them first. When I started watching the other carriers, they ALL mark there packages first. Then the flats, then DPS...DPS is always last. But only about six of us case. The city carriers dont case any DPS, and some of the RCA's that drive an LLV don't case. All of us that drive POV's case. This is the only office I've worked in, so I have nothing to compare it with.

As far as pulling down, I start at the top right, and I criss cross. I worked in an office before, and often helped in the mailroom. When we pulled down there, it was always top to bottom. When I first got to the post office, they all pull bottom right to upper left. But because of past experience, I kept putting the work behind instead of in front of the previous box. They still nag me about it, but having mail NOT be mixed up is more important to me. Anyway, all my mail is loose in the tray...and I use the hard plastic gray trays. Mail doesn't slide in them like is does in the white plastic trays. As far as packages....I have six rows on my case. Each row gets its own tub, and each tub is put in order by address before I leave the post office. No digging, just pull out the first package in front. And yes, all my tubs and trays are numbers so I know I'm pulling the right tray/tub from the back of my truck.

I wish I could see how you stack mail and packages together in a tub. I can't really visualize that in any way that would work. But thanks for all your suggestions and thoughts.
it is really important to mark packages as soon as they are put into gurneys as soon as clerk is finished BECAUSE some smaller routes will leave before you and you may have their package.....
 
Please, for the love of the craft, stop this immediately. You are harming every carrier in the country with this practice.

You will get faster with time. Dont let anyone pressure you. If you are feeling pressured/harrassed, reach out to your ADR.

Don't load out until you are all pulled down. You are costing yourself time right there.

And you can save yourself loads of time by not casing DPS. There are 2 trains of thought on casing DPS...some feel it's safer to case. I personally do not case because I'm not getting paid to do it and it just adds to the time I have to be in the office.

If it makes you feel any better, I've been doing this for a while and am still the last one back. Take pride in doing your job well. It takes time to do it right. :)

1) I understand why you say that, but if I don't come in early, it will be after 12 before I leave the office. They stop giving me any in office support almost a month ago. So if I'm late leaving, they still expect me back by five. I'm feeling kind of overwhelmed right now.

2) What is an ADR?

3) Its easy to say don't case, but are you driving an LLV or a POV? It makes a huge difference.

4) How long have you been working here? Most of my office beat me back by over an hour. The supervisor is literally sitting there waiting on me to walk back in each night. She leaves as soon as I do.
 
kelker11 -- Without knowing the classification ( H, J or K ) of your route, I'd say you are doing pretty good for someone with 2 months on the job.

1 Having a right hand drive vehicle helps. Guessing you have some type of cover for the back of the pickup as the mail has to be protected.
2 Other parcel drops could be Amazon or DHL.
3 Case your mail before dealing with parcels or at least load parcels at one time.
Marking parcels is the safest way to remember which address has a parcel when first starting out.
4 Try putting two trays of mail on the seat. It will save a few minutes ( and that is what you should be looking for -- how to save time on the street ).
Don't add pressure to your day by comparing your leaving times to others - who have been doing this longer than you.
5 592 stops -- sounds like 3 full cases, maybe two with a wing -- depending on address spacing.
Probably stopping to deliver parcels is a major contributor to your time on the street.
6 Don't speed -- the scanner will tell on you.
7 When manglement hints ( threatens ) you should work faster - ask for pointers.
Even though you are still on your probationary period ( 90 work days or one calendar year ), contact your Assistant District Representative if you feel manglement is threatening you about keeping your job. Numerous USPS policies in place regarding bullying, threats, etc. Those should be posted on an office bulleting board.
8 Back in 2015, the Postmaster General put out the word that RCA's are to "keep RCA's at all costs". Meaning manglement has to notify someone higher up the food chain when firing an RCA.
9 Give manglement a text or call, letting them know they should send someone out to get the mail you have collected. With the tracking program, they will know about where you are or will be.
If you miss the Dispatch Truck, manglement could order you to take the mail to the plant -- be sure to note the distance and time as they have to pay you for the trip.
10 In the past, carriers have posted of making a two-tier rack out of PVC pipe or other material - one for DPS and one for pull-down mail.
11 If you are getting serveral days of work a week, then it is not all on your assigned route. Adjusting to different routes will slow you down.
- Someone is ALWAYS going to be the last one back. Just keep doing the best you can and some day that won't be you.
- Ask your fellow carriers for pointers. As you have discovered, manglement usually has nothing to add. If manglement mentions they were a carrier at one time, probably could not hack it as a city carrier.
- Hang in there.

I don't know the route classification. But thanks for the kind words.
1) Yes, its a single cab small pickup with a camper on the back.
2) Amazon.
3) I'm not sure what you mean by "load one at a time"? And yes, I'm still marking.
4) Two trays, good idea. Stopping to move trays and tubs from the back of the pickup to the seat is very time consuming. I usually have 3-4 trays of mail and 6 tubs. So its many stops over the course of the day.
5) On the bottom row, the last side (right) is only half full. The rest of the case is full. And parcels are a pain in my a..... It is extremely time consuming to do this. Especially since 80% of my deliveries are on three roads which have acreage. So its drive down a LONG driveway, get out, escape the dogs, deliver the package, turn the truck around, and drive back down the LONG driveway. Go two houses down and do it all again. Its like a death knell to my time.
6) Seriously? WHY HAS NO ONE TOLD ME THIS?!?!?! I've been trying to save some time between stops (especially when there is mileage between stops. You'd think someone would have mentioned this! Thanks!
7) I did. Supervisor said I needed to go faster. Post master said he didn't know what to tell me. Its so frustrating.
8) I wonder if that's still in effect?
9) I was calling, but they told me they'd call me if they needed to speak with me. But then they complain when the truck has already left without my first class. I did make one run to the trucks next stop, which is in the next county (maybe a 20 minute drive one way). Supervisor told me to take it, but when I got there, the truck had already left because the supervisor didn't tell them I was coming. I later spoke to the driver (he's our regular driver and he's great!). He gave me his number so I could call him myself if this happens again. But, I drove on my own time, and I was NOT paid for mileage. Its like you all on this forum have one set of rules, and my post office has another.
10) I'm not handy with stuff like that (though it sounds great!). You know that old saying, Measure twice, cut once? For me, its like measure thirty times and you'll be lucky to get two numbers that match. But having something like that would be awesome!
11) I've been trained on four routes (2 are auxiliary). I thought it was crazy for them to train me on more routes while I hadn't mastered the first one yet. I'm also fortunate that the carrier I sub for is on vacation a lot!

Thanks for all your thoughts and kind words!
 
About your route time. BE SAFE. We want you to go home just like you came to work all in one piece. Do not finger mail while driving, do that when you are stopped. Taking DPS to the street makes some carriers want to finger mail while driving DON'T DO IT.
When you pull your mail end your tray at a place you will be getting out like a dismount or a large parcel, break time, that will be 1 less get out time.
Have a specific place to put your scanner so you are not looking for it.
Don't worry about ringing doorbells or knocking when delivering packages unless you need a signature. Just scan, deliver, and go. Eliminate chit/chat with customers as much as possible, just tell them you have a schedule to make the truck and you're running behind and gotta go.
Don't answer your phone while working unless absolute emergency.
The faster you can be in the office to get out on the street the better it will be.
Focus on office time and being organized and touching mail/packages less to save time.
I read both your posts, and they make a lot of sense. Especially concerning retouching everything multiple times. I find myself doing that often. I'm going to try your suggestion for matching flats (etc) with the DPS without casing the DPS first. That might make a big difference for me. Though time-wise, not casing or handling DPS at all would save the most time.

But thanks for all your suggestions.
 
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