The % number is the floor. It’s not the maximum %
The contract still says 1 per route.
Is 75 RCAs in a 75 route office realistic or even desirable? What would turnover be in that type of office with subs getting one day per week?
I think the goal is to post vacancies… automatically.
Way too many offices are short on subs. And the positions are never even posted.
NPA, or pay for performance targets should emphasize route coverage and retention. There should be a penalty for staffing failures.
Make DACA 3+5 count against management
Make retention count against management.
Make a step pay for RCAs based on coverage %
Pay a premium to RCAs sent to other offices and charge back the office getting the help. Yes, those hours do get charged to the finance number getting the help, but what motivation does an office have if they can borrow a sub, treat them like crap, and have that sub quit? The office staffing properly gets dinged and the borrowing office doesn’t suffer.
Yes, there are subs that want the extra work, and the mandatory posting will lead to additional hiring, but retention will suffer as mentioned earlier.
120 day letters accomplish little. If management doesn’t get hit in the pocket (NPA pay for performance bonuses) then they don’t care.
Another issue with the NPA scoring system is there are are about 15 goals to meet. Each has a value based on the performance. It’s scored on like a 1-10 scale. But a 10 on one goal isn’t necessarily worth what a 10 in another cell is worth.
A cell may score a 10 but the cell is only worth 5% of the total score or 0.5 points. Another cell may score a 7 but it’s worth 8% or 0.56 points. Kind of like RRECS. Boxholders are worth less than WSS. DPS is worth less than raw letters.
Once you suck so bad in a cell you can’t get less than zero in that cell. If retention scores a 10, and the cell is 10% of the score it’s worth 1.0, and that’s a good score. If retention is so bad the score is 0 and gets 0 points. At that point there is little to no motivation to treat retention as important because it cannot get less than zero.
Bottom line is hiring and retention suck. The time to get hired and onboarded is pathetically long. Vacancies don’t get posted either to the difficulty posting or simply not wanting to.
It should work like a gas tank and gauge.
Hey look, we need gas… not rocket science to figure out what happens if you don’t get gas. Short on subs… post… pretty simple.