i asked them to also explain to me if i have a scan required for there, there stupid spms, and when i get to the box it says that im 15-30 ft away or more, how then am i getting a credit for that box stop when you have to have it within 5 ft, oh dont worry you are getting credit for it the said, i said explain to me how when the scanner thinks im whatever amount away, and have to be within 5 , and believe me im anal about the boexes and where the stop points were. it fell on deaf ears like everything else. try it look at your next spm and see how far away it says you are from the box. interesting?