Who gets the credit?

[slader]

So I read everything I could read before posting this because I cannot find the answer. Heck, even the managers and PM don't know!

We have a route in our office that is "smaller" then most in boxes and miles. The route does have a business on route that does private mailboxes. I have more miles by about 12, and about 50 more curb boxes. We are both evaluated the same ( 15 mins more on my route in actual time).

The volume factors are higher on the smaller route by a lot- 1.78( me) to 2.78 for the smaller route. This is known that the "business" has a lot of packages being delivered in one shot. By way of actual scans, we average about the same or my route has more any given day. We case side by side and speak daily.

Our routes are being adjusted back up (lost amazon here) and the question has come up. This route has its first stop at said business, dumps half the LLV at this stop, and continues on. Great for this carrier, not begrudging anything here. The problem is this:

The same business is also on the collections route and they have a ton of outgoing daily. When asked about the package credit, was told numerous times , we don't know who get the credit!

So again, scans are nearly the same daily, but he volume factors are way off. Radar reports show smaller DPS numbers average then my route.

The collection run is being terminated due to the adjustments. So bosses are telling us that you can only have an address on your route once in a day. So he cannot drop at 9 am and go back after to pickup at the end of the route. Business is both the first stop, but could be the last just the same.

Carrier does not want to drop in the PM, so they want someone else to "pickup" in the afternoon.

Should the PM change the line of travel so carrier drops and picks up at the same time? Either AM or PM? And secondly, does anyone here know who would be getting the credit now? If the carrier is not picking up on route, should the route NOT get the package credit ?

The running joke is that this route would be an AUX route if it wasn't for this business stop.

The pickup is not currently on this route, but the address is tied to this route. This carrier gets done first, daily by a lot. We all get done early, but we are talking 4 hours early average. More power to them, but where is the volume factor coming from? All I can think is the route is getting credit for someone else doing the pickup. Am I wrong?

I'm interested to see if volume factor changes dramatically if the pickup is added to route or stays the same.

 

[FrozenToes]

So I read everything I could read before posting this because I cannot find the answer. Heck, even the managers and PM don't know!

We have a route in our office that is "smaller" then most in boxes and miles. The route does have a business on route that does private mailboxes. I have more miles by about 12, and about 50 more curb boxes. We are both evaluated the same ( 15 mins more on my route in actual time).

The volume factors are higher on the smaller route by a lot- 1.78( me) to 2.78 for the smaller route. This is known that the "business" has a lot of packages being delivered in one shot. By way of actual scans, we average about the same or my route has more any given day. We case side by side and speak daily.

Our routes are being adjusted back up (lost amazon here) and the question has come up. This route has its first stop at said business, dumps half the LLV at this stop, and continues on. Great for this carrier, not begrudging anything here. The problem is this:

The same business is also on the collections route and they have a ton of outgoing daily. When asked about the package credit, was told numerous times , we don't know who get the credit!

So again, scans are nearly the same daily, but he volume factors are way off. Radar reports show smaller DPS numbers average then my route.

The collection run is being terminated due to the adjustments. So bosses are telling us that you can only have an address on your route once in a day. So he cannot drop at 9 am and go back after to pickup at the end of the route. Business is both the first stop, but could be the last just the same.

Carrier does not want to drop in the PM, so they want someone else to "pickup" in the afternoon.

Should the PM change the line of travel so carrier drops and picks up at the same time? Either AM or PM? And secondly, does anyone here know who would be getting the credit now? If the carrier is not picking up on route, should the route NOT get the package credit ?

The running joke is that this route would be an AUX route if it wasn't for this business stop.

The pickup is not currently on this route, but the address is tied to this route. This carrier gets done first, daily by a lot. We all get done early, but we are talking 4 hours early average. More power to them, but where is the volume factor coming from? All I can think is the route is getting credit for someone else doing the pickup. Am I wrong?

I'm interested to see if volume factor changes dramatically if the pickup is added to route or stays the same.

Look at the 4241A from last MMS. If route was adjusted, that 4241A should be the one with the volume factor. Carrier pickup items. More detail would be 4241M, page 3.

 

[adam123]

Call the union! This sounds like a mess. The other carrier should fight like hell to keep that golden goose.

 

[RammerJammer]

Where is it explicitly stated that you can only service a business once a day? I used to have a big pick up near the beginning of route and most days used common sense to wait & pick up at last stop. It was not out of the way to go back though so maybe that’s why your bosses are saying only can be once a day. Another carrier next to me has a good relationship with a customer that calls or texts about the volume to be picked up. He does whatever it takes to keep customer happy. It’s only about 5 minutes away. He usually goes there and picks up in morning & brings back to PO before he officially departs to route. Then picks up again at end of route. Our manager knows this & has never had a problem with it. During peak season he occasionally gets help from the collection run. When I had a huge pickup several years ago the collection driver would tell my customer they were out of room to load anything else. I used to have to come get what I called the “bread truck” to load up during peak.

 

[neciat]

Where is it explicitly stated that you can only service a business once a day?

Well, it's not necessarily that the customer needs to be a business but The 603 has this ;

311 Established Line of Travel

Serve your route in accordance with the authorized line of travel. (See Exhibit
132.2, PS Form 4003, Official Rural Route Description.) The official starting
and ending point of rural routes is the designated loading and unloading
area.

Now, we are permitted to deviate due to weather / hazardous conditions / road construction detours. I get it, the PO wants the business but then the carrier's hands are kinda' tied because of situations like this. Permission from management to deviate from the line of travel is sufficient but if something were to occur like an accident or something like that, would management change their story ? Best to have that permission in writing. Also, with RRECS, what does this do concerning TCPs, DSM, mileage, etc. ? Not just in this instance with @slader , but in ANY circumstance such as this.

 

[jsthere723]

If the collection route using the smaller route number at the time of pickup and/or the address is using a manifest then the smaller route is getting credit free of work . Like someone else said one way to check is get the 4241m for the said route and see what is its pick up credit .
What is collection route anyway ? Is it an aux and have an official route number? Or is it just an unofficial thing PM is doing to complete all the collection duties in the area utilizing a RCA ?

 

[slader]

This is all that I suspected. The pickup in question does in fact use the scan form for items that they process for their customers at the counter and charge retail for. When the carrier (generally an RCA, but sometime a CCA- this was grieved today) arrives, they scan the form and load the pile of these items. They are then to prepaid acceptance the other customers "drop off" packages. Based on the info I am hearing here, the RT associated with the business address is, at the least, getting credit for about 1/2 of the pickup. The half that is on the scan form. The others are getting no credit as they are just prepaid accepted, at worse. At best they are doing the correct Carrier Pickup scan.

As for the other route, the aux route runs first. Then at arrival of the business pickup, they switch to Green Card time. So the same carrier runs the aux and does the pickup, not the carrier on record for the main route that seems to be getting the credit.

They are supposed to fix this on the adjustments that take effect on July 25. The reason that "someone- cough cough" filed the grievance is that CCAS had be doing this pickup for a long time. When mgmt was told that "someone" was noticing this , and that grievances would be forthcoming if it continued, crickets.

So, as it stands on Saturday, the new RCA was told NOT to do the pickup and a CCA was sent instead. "someone " literally was in the office and said" maybe you should have the RCA do the pickup then run the aux?" Denied!

Today office mgmt was asking ALL sorts of WTF questions on what happened. This is of course after the Union Rep sent the emails. Although they know who "someone" is, this "someone" was never asked or spoken too.

Ultimately, the carrier of record should be doing the pickup that their route is being credited for. That is the change that I am hoping for, both for the carrier and that route. If not, then the credit should be removed, IMHO. PO is literally double paying for this pickup to occur, and we wonder why we are broke????