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Missed scans

Informed delivery......

One of the best thing ever invented by USPS. NOT!!!!!!!!!

I mean think about this. Someone dropped package off today when I was in the office. I looked at package, it was going within our district about 40 miles away. 3 DAY EXPECTED to ship it! HOW?!?!?!?!?!?!? I remember shipping things in district taking 2 days. 1 day to get down and next day it was at the office.
It used to have a little box on informed delivery where the customer could check to say they didn't receive this mail piece... LOL .. I used to check ✅ those all the time... Never got any feedback on any of it, then eventually they just did away with those little check boxes... LOL... 100%.... FUHGETABOUTIT.... 🤔 🤷‍♂️👉(n):ROFLMAO:
 
I don’t get paid to do so so I don’t. It’s that simple it really is. They will pay me to go out and re scan or they will rack up EoS ti e while I explain I never had it and watch them search up barcode. To find out I was right it was scanned in another office state not ours….
It pays for itself if you look at it. For example, you have a pick up in a development that is a set of cluster delivery point, before I get to that pick up, and on the way back to the set of clusters, I'm door delivering parcels along the way like Santa. The days of "i DoNT GEt pAiD tO do DaT" are gone. RRECS has given us the ability to add time to the things we deem worthy of time to the route. Calculate the time it takes you to press that lookahead tab right next to the scan tab. Then add an unscanable parcel, or a DOORMISC, or go take a dump on EOS. The LOOKAHEAD has been the one thing they have implemented that has helped the route. But hey, what do I know, I just run a 48K, then make it go down to a 45K when they threaten to cut, then back up to a 48K when they dont care.
 
So, if someone has 150 scans & the person misses one, your saying they shouldn’t get paid if they go back to the mailbox, cbu, to scan it ? You should be in mgt with that opinion ! What happens if mgt tells a carrier they have go back out, OFF the clock, & they get in accident, then what ???
You get paid to scan. So do it. If you miss it, it affects the route. It takes a second to check the lookahead periodically throughout your day, or at least ONCE before you head back to the office. You probably spend more time talking garbage all morning then it takes to look at the scanner. Like I told someone else, add something to the scanner to make up for the time it takes to look. A DOORMISC, an UNSCANABLE parcel, whatever.
 
It pays for itself if you look at it. For example, you have a pick up in a development that is a set of cluster delivery point, before I get to that pick up, and on the way back to the set of clusters, I'm door delivering parcels along the way like Santa. The days of "i DoNT GEt pAiD tO do DaT" are gone. RRECS has given us the ability to add time to the things we deem worthy of time to the route. Calculate the time it takes you to press that lookahead tab right next to the scan tab. Then add an unscanable parcel, or a DOORMISC, or go take a dump on EOS. The LOOKAHEAD has been the one thing they have implemented that has helped the route. But hey, what do I know, I just run a 48K, then make it go down to a 45K when they threaten to cut, then back up to a 48K when they dont care.
It may work for your route rather well that’s the beauty of rural not every route is alike. For me it is routinely missing 10-20 parcels a day. It adds 5-10 a day that were never received in my office but in other offices. Not everything is done via pass machine here, not every parcel gets manually entered by clerks or they forget to dock a scanner they used. Aka our old brick scanners which only transmit info when docked. Your system works well for you I am glad you found what works for you. I have dead zones through my entire route the look ahead doesn’t work that well. So I choose not to use it and waste my time. Just fyi when I took over this route it was a small K, got it to 64 standard hours not even a full year later. Some due to growth some due to prior carrier never had edit book mapping etc done right. I got cut next mms freeze is over and new eval will be out. Fully expecting 46-48k again.
 
It may work for your route rather well that’s the beauty of rural not every route is alike. For me it is routinely missing 10-20 parcels a day. It adds 5-10 a day that were never received in my office but in other offices. Not everything is done via pass machine here, not every parcel gets manually entered by clerks or they forget to dock a scanner they used. Aka our old brick scanners which only transmit info when docked. Your system works well for you I am glad you found what works for you. I have dead zones through my entire route the look ahead doesn’t work that well. So I choose not to use it and waste my time. Just fyi when I took over this route it was a small K, got it to 64 standard hours not even a full year later. Some due to growth some due to prior carrier never had edit book mapping etc done right. I got cut next mms freeze is over and new eval will be out. Fully expecting 46-48k again.
I thought you said you DONT use it. If you know your dead spots, use it before or after. If the clerks don't input a scanbar, or don't dock the brick, it comes up as a failure for them when you scan it delivered, so that's motivation to scan everything. Everyone needs to do what they're getting paid to do. If you are confident you did your job, any discrepancies mgmt finds will be easy to figure out. i.e "I didn't have that parcel today wasnt in my lookahead". Im one of the RRECS OGs, we studied it on here, for weeks and weeks and weeks and Im telling you, LOOKAHEAD can help you.
When all the basic stuff is 100% on your route, and YOU have the power to change the eval through scans alone, come talk to me table 2er. 48K for me is 105K. 😘
 
You get paid to scan. So do it. If you miss it, it affects the route. It takes a second to check the lookahead periodically throughout your day, or at least ONCE before you head back to the office. You probably spend more time talking garbage all morning then it takes to look at the scanner. Like I told someone else, add something to the scanner to make up for the time it takes to look. A DOORMISC, an UNSCANABLE parcel, whatever.
I don’t spend anytime looking at any scanner. BTW, when I was delivering “my assigned paper route” I did my office work as quickly as possible & GTFO ! Ok, perfect person, you never make a mistake.
 
I don’t spend anytime looking at any scanner. BTW, when I was delivering “my assigned paper route” I did my office work as quickly as possible & GTFO ! Ok, perfect person, you never make a mistake.
Perfect? No, but I make sure I scan all my parcels and I look to see if I did before I drive back to the office. I'm a professional, not a perfectionist.
 
I have packages, that I know I scanned, but they do not clear my scanner in lookahead. I get back to the office and it is cleared on the computer, but still not on my scanner. I can't trust the lookahead feature.
I can recall wasting lots of time look thru my vehicle for parcels that LOOKAHEAD said I had, but I really didn't have.... LOOKAHEAD is NO where near any 100% accuracy that they seem to want on carrier scanning... I always heard it's hard to soar with the Eagles when you're surrounded by turkeys... When carriers are dealing with flaky scammer technology, clerks tossing parcels to all sorts of wrong locations, etc., etc.... then all that makes it difficult to achieve 100% accuracy all day/everyday... good on anybody who can do it... maybe they have better scammers, cell service, clerks, etc... most live in the not perfect world... USPS should certainly understand not being perfect... Js... a perfect organization wouldn't be losing BILLIONS of dollars 💰 all the time.... 🤔 🤷‍♂️👉:oops:(n):rolleyes::ROFLMAO:
 
If you miss a scan or forget to deliver a package that you lost in your truck, you do have to go back for it, and they do have to pay you for it. Sometimes if you're lucky, a supervisor might be about to leave with a bin of misthrows and will take your package with them, but that's not something to count on. Personally, I'd do what you need to do to improve your accuracy so it's a very rare occurrence.

Just a comment on suggestions people are giving:

Don't scan packages at the office after you leave for the day for any reason. That is worse than not delivering them at all. The supervisors will get a call from upper management who will assume you are stealing or intentionally delaying the package (both crimes) and treat it as such. It will become a permanent disciplinary record on your file.

Printing out the bar code or taking a picture of it in Lookahead is fine if you have the package in front of you and it won't scan, but that's a dangerous game to be playing. It's possible that you never got the package that is shown in Lookahead because it was misthrown, and it'll be an obvious tell to supervisors that you are falsifying scans if you're marking things delivered that someone else actually delivers later. Furthermore, if something happens to the package, like it's lost or destroyed, you could be responsible for it if you say you delivered it.

To avoid issues, you go back out and check if it's still on the porch where you left it, then ring the doorbell if it's not and see if they still have the box. If you still can't scan it, tell the supervisors. Since you followed procedure, you're very unlikely to be in trouble at that point unless it's a common occurrence for you.
 
Lots of good suggestions here.

However, pretty much none of them work for every office.

I can't do LoadTruck because it says I have no manifest until usually well into the route.

Lookahead doesn't work until that time either.

I also can't check Lookahead for parcels I missed with any accuracy because I usually have multiple on there each day that I never actually got. I'll type the number into USPS.com and it is in another town.

Some times reprinted barcodes will show up as missed in the Lookahead as well.

Long story short....our systems are far from the best.
EXACTLTY! I had 10 packages on my look ahead today that didn't even exist. Everyday this week I have checked it, and everyday it has been inaccurate!
 
I don’t spend anytime looking at any scanner. BTW, when I was delivering “my assigned paper route” I did my office work as quickly as possible & GTFO ! Ok, perfect person, you never make a mistake.
I thought everybody had a part time job occasionally checking themselves out at Walmart & Kroger so I bet you still look at a scanner.🤣
 
EXACTLTY! I had 10 packages on my look ahead today that didn't even exist. Everyday this week I have checked it, and everyday it has been inaccurate!
As I mentioned before, counterfeit labels are a big problem. The barcode might read one number, the QR code might be another, and the actual number on the package might not match either.

If clerks scan the QR code, and the carrier scans the package barcode, and the numbers are different, either the carrier or the clerk WILL have a failure. It might be AAU. It might be STC. That’s not to mention keyed in numbers. 🤦‍♂️

Perfect scanning is nearly impossible with all the counterfeit labels.
 
I thought you said you DONT use it. If you know your dead spots, use it before or after. If the clerks don't input a scanbar, or don't dock the brick, it comes up as a failure for them when you scan it delivered, so that's motivation to scan everything. Everyone needs to do what they're getting paid to do. If you are confident you did your job, any discrepancies mgmt finds will be easy to figure out. i.e "I didn't have that parcel today wasnt in my lookahead". Im one of the RRECS OGs, we studied it on here, for weeks and weeks and weeks and Im telling you, LOOKAHEAD can help you.
When all the basic stuff is 100% on your route, and YOU have the power to change the eval through scans alone, come talk to me table 2er. 48K for me is 105K. 😘
Correct I do not I did s a sub because it made me take longer to deliver any route. I was well well over 60 hrs a week at that time. As a regular why use something that does nothing to add a time standard to route. As I said before we all have our ways to do the job. Your way may work for you but it absolutely will not work for me and In fact costs me time I can not get back. As far as being a 48k you will be cut eventually as all routes should be 47k+ for the betterment of the craft.
 
Lots of good suggestions here.

However, pretty much none of them work for every office.

I can't do LoadTruck because it says I have no manifest until usually well into the route.

Lookahead doesn't work until that time either.

I also can't check Lookahead for parcels I missed with any accuracy because I usually have multiple on there each day that I never actually got. I'll type the number into USPS.com and it is in another town.

Some times reprinted barcodes will show up as missed in the Lookahead as well.

Long story short....our systems are far from the best.
In my experience even if it errors while you're doing load truck it will still show a green truck logo on the street when it does eventually load. The no loads will stay red.

That being said I have had plenty of times when things are scanned in the office (returned IA or FWD) or at the beginning of the route BEFORE the data uploads. After it does it will show on my scanner as not being delivered. I'm one of the first to leave the office and if the clerks are late scanning is when this scenario usually plays out. I usually use the USPS app to check what happened.

The fact that is says no manifest sounds like they aren't doing something right in the office. Once the first packages upload it should start propagating that that point. As the clerks scan it should be uploading periodically, I believe.
 
After it does it will show on my scanner as not being delivered.
That and there are also quite a few times when management asserts "you missed a scan" . Well, scroll to the scan number they "say" you missed and click on it. When the scanner shows "delete" and "view details" , THAT tells you immediately that you did scan the parcel(s). For if you did not, there would be nothing to delete or details to view. When you select "view details" , it shows time and where the parcel(s) was delivered. Plenty of times where the computer management is looking at does not jive up to your scanner.
 
In my experience even if it errors while you're doing load truck it will still show a green truck logo on the street when it does eventually load. The no loads will stay red.

That being said I have had plenty of times when things are scanned in the office (returned IA or FWD) or at the beginning of the route BEFORE the data uploads. After it does it will show on my scanner as not being delivered. I'm one of the first to leave the office and if the clerks are late scanning is when this scenario usually plays out. I usually use the USPS app to check what happened.

The fact that is says no manifest sounds like they aren't doing something right in the office. Once the first packages upload it should start propagating that that point. As the clerks scan it should be uploading periodically, I believe.
That and there are also quite a few times when management asserts "you missed a scan" . Well, scroll to the scan number they "say" you missed and click on it. When the scanner shows "delete" and "view details" , THAT tells you immediately that you did scan the parcel(s). For if you did not, there would be nothing to delete or details to view. When you select "view details" , it shows time and where the parcel(s) was delivered. Plenty of times where the computer management is looking at does not jive up to your scanner.
Just these 2 posts show the "system" is rife with glitches and errors and pitfalls... hardly to a bulletproof 100% accuracy kinda thing... so why expect that from carriers.... 🤔 🤷‍♂️👉:rolleyes:
 
I thought everybody had a part time job occasionally checking themselves out at Walmart & Kroger so I bet you still look at a scanner.🤣
Ha ha, I do not go to those places, however, I like self checkout, so, I can make sure the prices are correct ! My p/t job is caring for pets & seniors, gots to stay out of my wife's hair 😎 !
 
Just these 2 posts show the "system" is rife with glitches and errors and pitfalls... hardly to a bulletproof 100% accuracy kinda thing... so why expect that from carriers.... 🤔 🤷‍♂️👉:rolleyes:
I wouldn't exactly agree with that. By "system" what do you mean, would be my question.

I'm not saying the scanner system or RRECS is flawed at all (in this aspect). The problem is management made it mandatory that we come in at 7:30 two days a week since Christmas when the clerks aren't coming in sooner any more and are often not 70% complete when we arrive. We also get trucks that show up at 7:30 or they would be ready well before we are all there and this wouldn't happen. Our management wants to go home early instead of letting the system work the way it works. I'm easily able to figure it out so I don't exactly mind either.

I'm one of the first ones out because my route can be cased and loaded in about an hour +/- any day of the week when most other routes can't be (and I'm a 48K+). I see this stuff only because of my route situation, not because of any glitches. Many of the times when we go in at 7:30 I'm stalling or waiting for them to finish and often have already scanned IA's or FWD's and such before they're even done scanning.

The scanning/RRECS system works great in my office. The execution of the PO-603, DMM and such, not so much.
 
I have packages, that I know I scanned, but they do not clear my scanner in lookahead. I get back to the office and it is cleared on the computer, but still not on my scanner. I can't trust the lookahead feature.
Exactly. If the scanner would only have an option of "carrier error" to punch in for missed scans. Besides that, people could care less about the delivery scan, as long as they actually get their package. So in essence, tracking is really just a waste of time. If the customer doesn't get their stuff, for whatever reason, no amount of scans will change that.
 
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