Missed scans

[Rural-life-0323]

So, if someone has 150 scans & the person misses one, your saying they shouldn’t get paid if they go back to the mailbox, cbu, to scan it ? You should be in mgt with that opinion ! What happens if mgt tells a carrier they have go back out, OFF the clock, & they get in accident, then what ???

150 scans would be a light day for many routes and they don't miss them. It's not about management it's about right and wrong and what the contract/grievances say. I outlined this in my previous post about why a carrier isn't paid for this mistake.

The carrier screwed up and they have to correct it. The alternative is to not take it back out and receive the required discipline or deal with delaying mail issues. The bigger question is what does the carrier want to scan it as at the office? Any entry there would be considered falsifying records and another can of worms.

This has been what we've done in my office for a few years now. The people who fought it eventually started getting disciplined and started doing things correctly. Their is NO pay for this and the way to fight it is to not miss the packages and LOOKAHEAD in combination with LOADTRUCK it the best tool for that.

 

[RammerJammer]

The OP didn’t clarify whose error it was that the scan didn’t happen. Are you saying that if the parcel was on the lookahead and they just failed to check it before returning to office they want extra pay for going back and scanning it? Wouldn’t everybody purposely miss a few everyday if this were the case? I think the only way you should get paid extra is if you never had the parcel to begin with and now they found it and want you to go back out to deliver it.

 

[hockey94]

150 scans would be a light day for many routes and they don't miss them. It's not about management it's about right and wrong and what the contract/grievances say. I outlined this in my previous post about why a carrier isn't paid for this mistake.

The carrier screwed up and they have to correct it. The alternative is to not take it back out and receive the required discipline or deal with delaying mail issues. The bigger question is what does the carrier want to scan it as at the office? Any entry there would be considered falsifying records and another can of worms.

This has been what we've done in my office for a few years now. The people who fought it eventually started getting disciplined and started doing things correctly. Their is NO pay for this and the way to fight it is to not miss the packages and LOOKAHEAD in combination with LOADTRUCK it the best tool for that.

I was just picking a number out of sky. Is this situation specifically covered in the contract etc ?

 

[Rural-life-0323]

I think the only way you should get paid extra is if you never had the parcel to begin with and now they found it and want you to go back out to deliver it.

Exactly. The grievance addressing this says that we do get paid for what you're saying here but not our mistakes (see my earlier post). Only 3 minutes a mile and scanner load time. This would also be on PM casing time, too.

 

[Rural-life-0323]

I was just picking a number out of sky. Is this situation specifically covered in the contract etc ?

See my earlier post. It is covered in a grievance and follow up to that grievance (I cited it before).

If you had it on your first trip then you do NOT get paid if you missed it. If the office found it and sent you back out to deliver it, then you get paid 3 minutes a mile and you are allowed to use load time through the scanner. It would also be on PMCasing time and not return2DU time. Technically you would still take it on on PMCasing time in either scenario which would add to the office time for the day, unless you caught it before you went on Return2DU time. They would not owe you 3 minutes a mile if you had it on the first trip.

If you don't go over evaluation time this whole post is pointless since you are still getting paid.

 

[TheDude]

Lots of good suggestions here.

However, pretty much none of them work for every office.

I can't do LoadTruck because it says I have no manifest until usually well into the route.

Lookahead doesn't work until that time either.

I also can't check Lookahead for parcels I missed with any accuracy because I usually have multiple on there each day that I never actually got. I'll type the number into USPS.com and it is in another town.

Some times reprinted barcodes will show up as missed in the Lookahead as well.

Long story short....our systems are far from the best.

 

[DB.Cooper]

I never could figure out how they could know I actually had the parcel, unless I scanned it during load.... otherwise, hails fire , a clerk could have thrown it to another route.... I've seen them thrown to wrong route and delivered to wrong address on another route... Js.... Anything can happen....

 

[Missed a scan]

It’s funny how some people on here think we are to be perfect in all that we do. When the P.O. hired me, they obviously hired the wrong guy.

 

[DB.Cooper]

It’s funny how some people on here think we are to be perfect in all that we do. When the P.O. hired me, they obviously hired the wrong guy.

You're the perfect named person to be commenting in this thread..... but, that's what I always thought also.... even their beloved DPS only has to achieve like 96% or thereabouts to be certified good enuf .. so why are carriers expected to achieve 100% accuracy EVERY day.... name me one other thing the USPS does with 100% accuracy...

 

[Shannonboy]

I guess you could go to the address and manually enter it if it is not still there.... it's a GPS game, is why they don't want that done in office...

They can tell when you enter it manually, it's not the same as when you actually scan it....

 

[Shannonboy]

name me one other thing the USPS does with 100% accuracy...

OK.....They SCREW US OVER DAILY 100%, ONE WAY, OR THE OTHER...
There good ol buddy....

 

[DB.Cooper]

They can tell when you enter it manually, it's not the same as when you actually scan it....

So scanning a printed out barcode from the PO is okay... USPS does some ridiculous $#!+ .... totally unsurprising that they're going bankrupt....

 

[neciat]

You're the perfect named person to be commenting in this thread..... but, that's what I always thought also.... even their beloved DPS only has to achieve like 96% or thereabouts to be certified good enuf .. so why are carriers expected to achieve 100% accuracy EVERY day.... name me one other thing the USPS does with 100% accuracy...

Yeah , I always wondered that myself. Actually , it is 98% for the DPS and THAT'S only for three consecutive days. Also, it's okay that all of those parcels that are on your look-ahead ( and everyone else's in the country ) and you DO NOT HAVE are either in ANOTHER TOWN or ANOTHER STATE but don't you dare miss a scan.

 

[Shannonboy]

Printing out a barcode is the falsification I’m talking about.

So many fake labels.

Example…

Package with counterfeit label

R001 does 1st street
R002 does 2nd street

PTR says 111 1st st
Label says 222 2nd st

It will be on R001 lookahead and show as missed by R001 if R002 doesn’t scan it.

So R001 gets a printed barcode and goes out and scans it. Integrity and falsified scan.

Scan it if you have it. Find it if you missed it. Accept it if it cannot be located.

USPS preaches integrity, make them adhere to it.

How do you make the biggest laughingstock of "NO INTEGRITY" company in the world adhere to that????
Please elaborate.....I've been trying to do that for 23+++ years...

 

[DB.Cooper]

Yeah , I always wondered that myself. Actually , it is 98% for the DPS and THAT'S only for three consecutive days. Also, it's okay that all of those parcels that are on your look-ahead ( and everyone else's in the country ) and you DO NOT HAVE are either in ANOTHER TOWN or ANOTHER STATE but don't you dare miss a scan.

EXACTLY... why isn't the LOOKAHEAD function held to the 100% accuracy standard????

 

[neciat]

EXACTLY... why isn't the LOOKAHEAD function held to the 100% accuracy standard????

That AND getting the parcels to the correct office.

 

[Shannonboy]

Your managers get dinged whenever a scan is made at/in their geofense of their office, so, that's why you can no longer scan there. It is actually good that your manager is helping you catch your missed scans, because you already delivered the parcel with out getting ANY credit for it.
There are a few ways that you can handle these missed scans.
1) If your manager is helpful, you can call them and ask them to send you a picture of the bar code and scan it before you get back into the office geofense, which is about a 1/4 to 1/2 mile away. Scanning at that time is in the wrong area, but is of no consequence unless the parcel you delivered is stolen off the porch or out of the box.
2) You can look at your scanner "Lookahead" and see if you've missed any parcels, write down the bar code number of any that you missed, or take a picture of it, or key it into your scanner before entering back into the geofense.
3) You can scan in all your parcels under "Load truck" after having entered "Start load" (This will increase your loading time) and check your look ahead at various times throughout your route to ensure you haven't missed any scans. The ones with the red X mean you didn't scan them under "load truck" or never received them into you parcel hamper, and the the ones with the green check mark means you scanned them properly.
In any case we all make mistakes, and miss scans occasionally, just like the clerks that mis sort our parcels and mail, or your manager that screws up your pay checks. None of those usp employees receive discipline for their mistakes and they are PAID to make them. When we miss a scan we aren't paid to deliver that parcel. Therefore, it would be disparate treatment to give discipline to one of us for that mistake, while not giving punishment to the clerks or managers making mistakes.

I agree....but GOOD LUCK trying to get a union rep to stick it....IT AINT GONNA HAPPEN...

 

[Worve]

Why are you not looking at your "LOOKAHEAD", that thing is a game changer. You deserve to go out and not get paid to fix a scan you missed. Get in the habit of checking the LOOKAHEAD all day long.

I don’t get paid to do so so I don’t. It’s that simple it really is. They will pay me to go out and re scan or they will rack up EoS ti e while I explain I never had it and watch them search up barcode. To find out I was right it was scanned in another office state not ours….

 

[DB.Cooper]

That AND getting the parcels to the correct office.

I get a daily email that tells me what mail I'm SUPPOSED to get in my mailbox.... aka Informed Delivery .. that nonsense is almost NEVER right... 100%... LOL ... fuhgetaboutit...

 

[ATCBigE]

I get a daily email that tells me what mail I'm SUPPOSED to get in my mailbox.... aka Informed Delivery .. that nonsense is almost NEVER right... 100%... LOL ... fuhgetaboutit...

Informed delivery......

One of the best thing ever invented by USPS. NOT!!!!!!!!!

I mean think about this. Someone dropped package off today when I was in the office. I looked at package, it was going within our district about 40 miles away. 3 DAY EXPECTED to ship it! HOW?!?!?!?!?!?!? I remember shipping things in district taking 2 days. 1 day to get down and next day it was at the office.