Missed scans

[RFD]

That and there are also quite a few times when management asserts "you missed a scan" . Well, scroll to the scan number they "say" you missed and click on it. When the scanner shows "delete" and "view details" , THAT tells you immediately that you did scan the parcel(s). For if you did not, there would be nothing to delete or details to view. When you select "view details" , it shows time and where the parcel(s) was delivered. Plenty of times where the computer management is looking at does not jive up to your scanner.

Exactly. Almost every day, in fact.

 

[DB.Cooper]

I wouldn't exactly agree with that. By "system" what do you mean, would be my question.

I'm not saying the scanner system or RRECS is flawed at all (in this aspect). The problem is management made it mandatory that we come in at 7:30 two days a week since Christmas when the clerks aren't coming in sooner any more and are often not 70% complete when we arrive. We also get trucks that show up at 7:30 or they would be ready well before we are all there and this wouldn't happen. Our management wants to go home early instead of letting the system work the way it works. I'm easily able to figure it out so I don't exactly mind either.

I'm one of the first ones out because my route can be cased and loaded in about an hour +/- any day of the week when most other routes can't be (and I'm a 48K+). I see this stuff only because of my route situation, not because of any glitches. Many of the times when we go in at 7:30 I'm stalling or waiting for them to finish and often have already scanned IA's or FWD's and such before they're even done scanning.

The scanning/RRECS system works great in my office. The execution of the PO-603, DMM and such, not so much.

By "system" I would include anything and everything that impacts the carrier's ability to achieve or not achieve their apparent desire for % accuracy....

I used to end up looking up tracking numbers at USPS.COM as well when I saw stuff that was questionable in LOOKAHEAD... as you said you do as well .. to me, that's a step that wouldn't be necessary in a % accuracy kinda system... I'm assuming you're using your personal phone to do this, which also wouldn't be necessary if the USPS systems were so perfect... Call these glitches, flaws, or whatever, but my point is the USPS system or systems aren't all that perfect, so it seems ridiculous to me that they expect % accuracy from carriers using these less than perfect tools... Jmho.....

 

[neciat]

Call these glitches, flaws, or whatever, but my point is the USPS system or systems aren't all that perfect, so it seems ridiculous to me that they expect % accuracy from carriers using these less than perfect tools... Jmho.....

I was always of the same mindset even BEFORE I worked at the P.O. They want to hold a human being to a higher standard than they do a machine, computer, etc.